About this role
Overview
SSM Health Day Institute - Patient Service Specialist (PSS)
Full Time Lake St. Louis Float Position
Monday - Friday - 8:00am-4:30pm
This is an entry level position - starting pay is $18.00 per hour and goes up based on education and experience.
Responsibilities
This administration/front office medical position requires excellent customer service. The Patient Service Specialist (PSS) encompasses all front office duties, including but not limited to: insurance verification, customer service, data entry, scheduling, billing reconciliation, faxing, scanning, communication with doctors, multitasking and organization.
Responsibilities
- Greets patients
- Answers phones
- Patient intake and data entry
- Insurance verification and pre-authorization
- Schedules patient appointments
- Operates front office of outpatient centers
- Supports therapists and therapy assistants
- Daily cash balancing and weekly banking deposits
If you have experience in the below you could be a great candidate:
- Office admin
- Receptionist
- Patient Service Representative
- Health care
- Medical field
- Administrative Assistant
- Patient Care Specialist
- Front desk
- Customer Service
- Server
- Retail
- Hotel
- Guest Services
- Office Coordinator
- Great work ethic
Qualifications
Minimum Qualifications
- High School degree or diploma required
- Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
- Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required
Preferred Experience
- One year in medical office setting that required multi tasking preferred
- knowledge of health insurance preferred
Additional Data
**Equal Opportunity Employer including Disabled/Veterans