Operations Manager

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

This role is responsible for supervising the Fuel Farm Operations and assisting in their duties when required, which include all operations of the incoming pipeline, storage tank operations, quality control and inspections of the facilities and fuel systems. As the senior operations team member, you will also assist and fill in for the General Manager when required. Ensure through definitive methods that product meets or exceeds quality standards set forth; ensure all work is completed in a timely manner, contributing to an efficient operation, while projecting a professional image for Menzies Aviation and SMF FUEL COMPANY.

What you will be doing

- Maintain an uncompromising dedication to providing high-quality service to all our customers. This is achieved by accomplishing all duties in accordance with established airline and governmental regulations

- Coordinate shift coverage for operational continuity

- Conduct on-the-job training of new employees and provide guidance to the team; escalate personnel issues to the General Manager in a timely manner

- Act as a mentor to employees; identify high-potential employees and assist in training them to take on greater roles in the organization

- Prepare for and take part in audits conducted by airlines and regulatory agencies

- Understand and remedy abnormal fuel system alarm conditions and work in coordination with both upstream shippers and airside hydrant system operations

- Understand and work in compliance with environmental regulations, including storm water handling and discharge procedures

- Take part in the planning of projects, including operational assessments of the impact of large projects on Operations; contribute insight and identify potential issues, escalating appropriately to the General Manager

- Monitor product quality and identify potential quality control issues in advance; coordinate with upstream shippers to minimize operational downtime

- Properly manage hazardous materials and hazardous waste, including jet fuel and jet fuel contaminated debris and respond to emergencies appropriately

- Assist in oversight of compliance with regulatory, airline and MA requirements

- Form strong relationships with the airport, upstream shippers and teammates

- Some responsibilities may include interviewing, hiring, and training employees; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems as needed for violations of company policy, and escalating issues to the General Manager in a timely fashion

- Ensure daily, weekly and monthly inspections and checks are completed as required in accordance with the guidelines set forth in ATA Specification 103 and local instructions; maintain audit-ready files documenting the completion of these inspections

- Assist on special projects, career development and attend training seminars as required by the GM

- Must adhere to local, State, and Federal safety policies, and company rules and regulations

- Other duties as assigned

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What we are looking for:

- Must be 18 years of age

- Must possess and maintain valid US drivers license

- Must maintain a complete set of assigned hand tools to perform maintenance tasks

- Must pass all pre-employment testing including a physical, color vision test, audio test, and drug test

- Ability to proficiently read, write and speak English

- Possess good communication skills and problem-solving abilities

- Must be able to lift and move valves up to 70 lbs. Must be able to move continuously. Work requires bending, kneeling, lifting and shoulder movement.

- Must not be afraid of heights and be physically capable of performing tasks on above ground storage tanks

- Ability to perform basic math calculations

- Must be available and flexible to work variable shifts including weekends and holidays

- Must be able to comply with local airport, FAA and/or U.S. Customs safety, security, and identification requirements and pass a thorough security background check

- Work is done frequently outdoors; must be comfortable working in all weather conditions

- Possess working knowledge of fuel system to adequately perform trouble shooting assignments for safe and efficient completion of assigned work orders

- High School graduate or equivalent experience

- Experience and understanding of industrial process controls, communication, and automation, particularly those commonly used in the petroleum industry

Knowledge, Skills, and Abilities

- Ability to learn quickly

- Ability to understand and carry out oral and written instructions and request clarification when needed

- Strong interpersonal skills

- Ability to work as part of a team

- Ability to build relationships

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!