Branch Manager

Description

Branch Operations Manager – Residential Plumbing

Company: Plumbing Solutions, LLC

Location: Augusta, GA

Job Type: Full-Time / Leadership

Experience Level: Senior-Level – Construction or Trade Industry Operations

Salary Range: $60,000 - $90,000 Based on Experience

About Us

Plumbing Solutions, LLC is a trusted plumbing partner for residential builders across the Southeast. Known for reliability, communication, and consistent quality, we support builders with structured processes and a team that takes pride in doing things the right way. As we continue to grow, we’re adding a Branch Operations Manager to help strengthen daily operations, support branch performance, and ensure our teams stay aligned with company standards.

The Role

The Branch Operations Manager plays a key role in supporting the operational performance of our branches. This position focuses on workflow coordination, scheduling alignment, communication, and helping teams execute efficiently. This role requires a leader who understands both the business and field side of construction, capable of balancing process discipline with real-world trade experience. This is a hands‑on operational role. You’ll work closely with the CEO and branch leadership to maintain consistency, improve processes, and support the systems that keep projects moving.

What You’ll Do

- Lead company-wide operations, overseeing Operations, Procurement, Estimating, and Scheduling.
- Translate the CEO’s vision into measurable goals, execution plans, and accountability across departments.
- Directly manage department heads to ensure consistent quality and performance.
- Oversee financial performance, efficiency metrics, and profitability.
- Maintain seamless coordination between HQ and branch operations.
- Develop scalable systems, policies, and reporting structures to support growth.
- Build leadership depth and strengthen company culture across all levels.
- Drive accountability through consistent meetings, scorecards, and performance reviews.

What Success Looks Like

- The company operates efficiently, predictably, and profitably, without relying on its owner.
- Branches and departments perform to the same standards across all locations.
- Communication is clear, structured, and proactive.
- Systems and leadership are strong enough to support branch growth.

What We’re Looking For

- 5+ years of progressive leadership experience in construction, plumbing, or a related trade industry.
- Proven track record in operations management.
- Strong understanding of field operations, scheduling, logistics, and financial accountability.
- A builder of systems and people, not just a manager.
- Excellent communicator with a steady, decisive leadership style.
- Ability to thrive in a fast-growing, hands-on environment.

Why Join Plumbing Solutions

- Established, growing company with a clear, achievable vision.
- Strong leadership team and supportive ownership.
- A culture that values hard work, honesty, and doing things right.
- Opportunity to shape the next chapter of a trusted, fast-growing company.

Join Plumbing Solutions, LLC, where leadership means building a company that lasts.

Apply today and help us turn strong systems, great people, and reliable work into lasting growth.

Requirements

Mandatory Experience & Industry Qualifications

- Field Leadership Experience: A minimum of 5+ years of field leadership or management experience in residential plumbing, construction, or a closely related trade.
- Plumbing/Trade Expertise: Extensive practical plumbing experience. While a Master Plumbing License is preferred, it is not required if the candidate possesses sufficient, proven skill and knowledge in residential plumbing installation practices.
- Operational Management Track Record: Demonstrated success in managing local production, overseeing complex field schedules, and ensuring compliance with installation, safety, and quality standards.
- Local Compliance Knowledge: Deep familiarity with local building codes and trade installation standards relevant to the Florence branch location.
- Financial Literacy: Basic understanding of budgeting, job costing, labor utilization metrics (KPIs), and supporting data-driven operational decisions.

Core Leadership & Accountability Skills

- People Management: Proven ability to lead, coach, and motivate diverse teams, including Field Supervisors, Install Crews, Quality Inspectors, and Warehouse staff.
- Builder Relationship Management: Skilled in actively strengthening long-term builder relationships, managing expectations, and resolving site issues promptly and professionally.
- Accountability Driver: Ability to enforce company standards and values (quality, teamwork, accountability) while delivering performance feedback and managing disciplinary actions in partnership with HR.
- Hands-On Ownership: A demonstrated ownership mindset with a willingness to engage in various operational tasks (warehouse, plumbing, management) to ensure the branch's overall success.
- Structured Communication: Excellent organizational and communication skills, necessary for daily coordination with the Operations Coordinator/COO and proactive communication with builders and field teams.