About this role

Overview

UIC Car Rental is seeking a Car Rental Agent responsible for maintaining the cleanliness and readiness of rental vehicles, assisting customers with reservations and check-ins, and performing basic vehicle servicing. This position also supports administrative functions such as service recordkeeping and weekly financial logs.

Responsibilities

Essential functions will include:

- Clean and detail vehicles; perform regular exterior and interior washes.

- Refuel returned vehicles and prepare them for next rental.

- Conduct basic vehicle maintenance (oil/filter changes, minor tire repairs).

- Check in returned rentals; assist customers with reservations and checkouts

- Maintain accurate records of vehicle servicing and usage.

- Support the manager with weekly financial logs for accounting.

- Unlock and stage vehicles for customers or company use.

Knowledge and Critical Skills/Expertise:

- Strong hand-eye coordination and attention to detail.

- Ability to observe and identify vehicle condition and maintenance needs.

- Capable of working independently with minimal supervision.

- Reliable, self-motivated, and safety-conscious.

Qualifications

Minimum Qualifications:

- High school diploma or equivalent

- Experience in customer service

- Basic knowledge of oil changes and tire repair/replacement

- Employee must have a valid driver’s license and three (3) year clean driving record.

- Must successfully pass a background check.

Physical and Mental Demands:

- Must be able to lift and carry items weighing 50 lbs or more.

- Requires physical stamina and the ability to perform manual tasks for extended periods.

- Must remain alert and focused while working independently or under time pressure.

Working Conditions:

- Primarily indoor work environment with sustained temperatures around 85°F.

- Occasional outdoor work required in varying weather conditions.

- Must be able to work in cold weather, including during winter callouts.