About this role
Location: Cheyenne, WY 82007
Employment Type: Part-Time
Pay: $23.00 per hour
Schedule: Multi-site
Position Overview
Citadel Security USA is seeking a reliable and adaptable Unarmed Security Officer to provide coverage across different assignments in the Cheyenne area. This part-time position is ideal for someone who can adjust to changing schedules, work in varied environments, and maintain a professional approach while helping protect people and property.
There is no fixed weekly schedule. Officers may be asked to cover different shifts and assignments based on operational needs, including evenings, overnight hours, weekends, and holidays. The successful candidate will remain alert, follow assignment-specific instructions, assist visitors, and report concerns promptly.
What You Will Do
- Conduct Regular Patrols: Walk designated areas to identify suspicious activity, unsecured entry points, hazards, or other conditions that may require attention.
- Monitor Security Equipment: Observe surveillance cameras, alarms, and access-control systems when assigned, reporting unusual activity through the appropriate channels.
- Manage Visitor Access: Verify identification when required, issue visitor badges, and accurately record entries and exits in accordance with established procedures.
- Respond to Incidents: Recognize and report disturbances, emergencies, and suspicious behavior while following training and assignment-specific response procedures.
- Prepare Incident Reports: Document patrol activity, unusual observations, incidents, and actions taken clearly and accurately.
- Provide Professional Assistance: Answer routine questions, direct visitors, and interact respectfully with employees, guests, and other individuals at assigned locations.
- Follow Site Procedures: Apply applicable rules, post orders, access requirements, and company policies consistently.
- Help Prevent Escalation: Use calm communication and appropriate de-escalation techniques to address concerns whenever feasible.
- Inspect Designated Areas: Check assigned hallways, stairways, emergency exits, elevators, and indoor or outdoor spaces as required by post orders.
- Communicate With Supervisors: Provide timely updates, report staffing or safety concerns, and request guidance when situations fall outside assigned responsibilities.
- Adapt to Different Assignments: Learn location-specific procedures and adjust to varying environments, duties, and shift requirements.
- Maintain Professional Standards: Arrive prepared for duty, remain attentive throughout the shift, and handle sensitive information appropriately.
Required Qualifications
- High school diploma or GED.
- One to two years of professional security experience.
- Valid driver's license.
- Strong observation skills and attention to detail.
- Effective verbal communication and professional interpersonal skills.
- Ability to remain calm and act responsibly in stressful situations.
- Ability to understand and follow written instructions, post orders, and emergency procedures.
- Ability to complete clear and accurate written reports.
- Willingness to work at different assigned locations and adjust to changing operational requirements.
- Ability to stand and walk for extended periods during a shift.
- Ability to patrol both indoor and outdoor areas, including stairways, emergency exits, and elevators.
- Ability to recognize potential hazards and respond promptly to emergencies according to training and established procedures.
- Adequate visual and auditory awareness to monitor surroundings and identify potential concerns.
Preferred Qualifications
- Two or more years of experience in security, law enforcement, or military service.
- Familiarity with surveillance equipment, alarm systems, and access-control procedures.
- Experience preparing incident reports and maintaining visitor or patrol logs.
- Knowledge of professional communication and de-escalation techniques.
- Experience working independently and adapting to different assignments.
Equal Opportunity Employer
Citadel Security USA is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.