Talent Acquisition Partner

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. As a Talent Acquisition Partner, you will be the primary recruitment partner for Hiring Managers, managing end-to-end hiring activities for roles within a leading advanced technology organization. You will build trusted stakeholder relationships, translate business needs into effective hiring strategies, and deliver a high-quality experience for both Hiring Managers and candidates. Your primary responsibilities will include: • Hiring Manager Partnership: Build strong, consultative relationships with Hiring Managers to understand workforce plans, hiring priorities, role requirements, and expected timelines. Lead intake meetings, provide recruitment guidance, and align on selection criteria and interview processes. • Recruitment Strategy: Define and implement effective recruitment and sourcing strategies for technical, engineering, product, manufacturing, and other specialized roles. Use market intelligence, talent availability, and competitive insights to recommend practical hiring approaches. • End-to-End Recruitment: Manage the full recruitment lifecycle, including requisition intake, sourcing, candidate screening, interview coordination, candidate presentation, offer support, and candidate closure. • Stakeholder Management: Serve as the main point of contact for Hiring Managers, providing proactive updates on pipeline health, hiring progress, market challenges, risks, and recommended actions. • Candidate Experience: Deliver a positive and consistent candidate experience through timely communication, clear expectations, thoughtful follow-up, and ownership of candidate concerns throughout the process. • Talent Pipeline Development: Build and maintain diverse talent pipelines for current and future hiring needs using sourcing platforms, referrals, internal talent pools, networking, market mapping, and other recruitment channels. • Performance and Process Management: Ensure recruitment activities meet agreed Service Level Agreements (SLAs), Key Performance Indicators (KPIs), quality standards, and business controls. Maintain accurate, timely information in the Applicant Tracking System (ATS). • Continuous Improvement: Use recruitment data and stakeholder feedback to identify process-improvement opportunities, simplify ways of working, and strengthen service delivery. Fluent English and Spanish, written and spoken. Experience managing end-to-end recruitment processes in a high-volume, fast-paced environment. Proven experience building trusted relationships and consulting directly with Hiring Managers and business stakeholders. Experience recruiting for technical, engineering, product, manufacturing, technology, or other specialized roles. Strong stakeholder-management, communication, organization, influencing, and problem-solving skills. Ability to manage multiple requisitions, deadlines, shifting priorities, and complex hiring requirements. Experience using Applicant Tracking Systems (ATS), sourcing platforms, recruitment tools, and Microsoft Office. Familiarity with recruitment data, metrics, KPIs, SLAs, pipeline management, and reporting. Ability to use market information and recruitment insights to advise Hiring Managers. Proactive, adaptable, client-focused mindset with high attention to detail. Previous IBM, RPO, or managed-services recruitment experience. Experience supporting hiring across the Americas, including the United States, Canada, and Latin America. Experience managing hard-to-fill, niche, or high-priority technical roles. Knowledge of talent intelligence, market mapping, competitor analysis, and diversity-sourcing strategies. Experience working with AI-enabled recruitment tools, automation, or Agile methodologies. Advanced Excel, dashboarding, or recruitment-reporting skills. Costa Rica Enterprise Operations Professional Heredia, CR Heredia (0804) IBM Business Transformation Center, S.r.l. Agile Methodologies Applicant Tracking Systems Automation Communication Consulting Engineering English Recruitment Management Manufacturing Microsoft Office Recruitment Process Outsourcing Recruiting Renting Reporting Service-level Agreements Sourcing Spanish Client-focused Detail-oriented Talent Acquisition Influencing Technology Talent Intelligence