Principal Production Service Developer

Production Service Developer — IC4

We are looking for an experienced Production Service Developer to build automation and improve the infrastructure, platforms, and services supporting Oracle Health production environments.

You will combine software development, infrastructure engineering, and production troubleshooting to solve operational problems at scale. The role includes Citrix, Windows Server, and virtualization platforms such as OLVM/KVM, along with the supporting systems, integrations, and workflows used across the team.

Automation is a central focus of this position. You will identify opportunities to reduce manual work, design and develop maintainable solutions, and own those solutions through testing, deployment, and ongoing production use. You will also provide technical leadership, collaborate across teams, and help improve engineering and operational practices.
Key responsibilities

Automation and development

- Design, develop, and maintain automation for infrastructure provisioning, configuration, deployments, upgrades, validation, and operational workflows.

- Build tools and integrations that improve consistency, reduce manual effort, and prevent recurring production issues.

- Develop reliable solutions with appropriate error handling, logging, testing, documentation, and recovery procedures.

- Participate in code and design reviews and improve the maintainability and reuse of automation across teams.

Production infrastructure and reliability

- Engineer and improve scalable production infrastructure supporting application delivery and related services.

- Lead complex maintenance, migration, and lifecycle initiatives across Citrix, Windows Server, virtualization, and supporting infrastructure.

- Improve monitoring, alerting, capacity management, performance, and service resilience.

- Evaluate technical dependencies and risks, and develop implementation, validation, and rollback plans.

- Participate in a rotating on-call schedule to respond to production incidents, restore service, and coordinate escalations as needed.

Troubleshooting and continuous improvement

- Lead investigations into complex production issues across applications, operating systems, virtualization, networking, and storage.

- Use logs, metrics, source code, and other diagnostic evidence to identify root causes and implement lasting fixes.

- Turn recurring incidents and operational gaps into engineering improvements.

- Automate pre-production testing and post-change validation to improve release quality and operational readiness.

Technical leadership and collaboration

- Independently lead technical initiatives from requirements gathering through production delivery.

- Work with engineering, operations, security, and service delivery teams to design solutions that meet shared needs.

- Contribute to system architecture, engineering standards, and technical reviews.

- Mentor team members and document designs, troubleshooting

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $91,400 to $187,000 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.