Floral Lead

Walters HospitalityAtlanta, GeorgiaOn-siteFull-timeSenior, 5–8 yearsListed 1 hour ago

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About this role

POSITION SUMMARY

The Floral Lead supports the success of the studio by ensuring high standards in floral production, team support, inventory readiness, and operational execution. This role helps maintain accountability, consistency, and efficiency across daily workflows while supporting the Floral Manager, trainers, and production team.

The Floral Lead plays a key role in ensuring floral designs meet company standards, production schedules stay on track, and studio operations remain organized and prepared for weddings and events. While this is not a management position, it carries responsibility for mentoring team members, reinforcing expectations, and helping create a positive and productive work environment.

CORE RESPONSIBILITIES

1. Accountability & Quality Control

Support operational excellence by maintaining floral quality standards and ensuring production expectations are consistently met.

Maintain quality control of floral designs to ensure all products meet company standards and client expectations.
Review trainer-approved work and provide constructive feedback when necessary.
Help ensure production tasks are completed accurately, efficiently, and on schedule.

Reinforce established processes, procedures, and production expectations.
Communicate studio updates, process improvements, and new floral techniques consistently across the team.
Identify quality concerns proactively and communicate them to trainers or management.
Model professionalism, reliability, and accountability in daily operations.

2. Production & Workflow Coordination

Support daily production activities and studio readiness to ensure successful execution of weddings, events, and floral installations.

Print and distribute wedding proposals, delivery checklists, and daily production sheets. Oversee studio preparation activities, including foam preparation and production setup. Ensure production areas remain organized, clean, and operationally efficient.
Monitor workflow progress and assist with prioritization of production tasks.

Ensure floral products, hard goods, and event materials are prepared according to project timelines. Assist with last-minute changes, adjustments, or production challenges while maintaining flexibility and composure.
Support successful event execution by helping the team stay organized and prepared.

3. Inventory & Supply Management

Support inventory accuracy and studio preparedness by monitoring floral materials, hard goods, and production supplies.

Conduct inventory counts of floral supplies, hard goods, and production materials. Monitor floral quality upon arrival and throughout the production process.
Identify supply shortages and communicate inventory needs proactively.
Assist with supply ordering, pickups, and replenishment as directed.

Partner with trainers and management to anticipate upcoming project and inventory needs.
Maintain clean, organized, and properly labeled inventory and storage areas.
Help ensure materials and supplies are available for scheduled events and production needs.

4. Team Support & Training

Help foster a collaborative environment by supporting trainers, mentoring team members, and reinforcing company standards.

Keep trainers informed of upcoming projects, production priorities, and studio needs.
Support trainers by reinforcing new techniques, procedures, and production expectations.
Provide coaching, guidance, and support to newer team members as needed.
Promote accountability, consistency, and teamwork through positive leadership and example-setting. Serve as a communication bridge between management, trainers, and production team members.
Assist in maintaining a positive studio culture built on collaboration, respect, and shared success.
Support team readiness during high-volume production periods and peak event seasons.

5. Operational Support & Team Collaboration

Work collaboratively with the floral team to support overall studio readiness and successful event execution.

Communicate proactively with the Floral Manager regarding studio needs, challenges, and opportunities for improvement.

Monitor completion of assigned production tasks and readiness for upcoming events.
Assist with event preparation, installations, and studio support as needed.
Support operational initiatives designed to improve efficiency and production consistency. Maintain a professional, team-oriented attitude while supporting daily studio operations. Perform additional duties as assigned by management.

QUALIFICATIONS & EXPECTATIONS

QUALIFICATIONS

High school diploma or equivalent required.
2+ years of floral design, floral production, event production, or related experience preferred. Strong understanding of floral processing, production workflows, and event preparation.
Demonstrated ability to mentor and support team members in a collaborative environment. Strong organizational and time management skills.
Excellent communication and interpersonal skills.
Ability to manage multiple projects and shifting priorities simultaneously.
Experience working in fast-paced event or production environments preferred.
Reliable transportation required.
Valid driver's license preferred.
Must be eligible to work in the United States.

MEASURES OF SUCCESS

Floral designs consistently meet company quality standards and client expectations.
Production workflows remain organized, efficient, and on schedule.
Inventory and supplies are maintained accurately and available for upcoming events.
Studio preparation activities are completed on time and support successful event execution. Team members receive consistent support, communication, and guidance.

Production areas remain organized, safe, and operationally efficient.
Strong teamwork and support of overall floral and event operations.
All assigned responsibilities and deliverables are completed by established deadlines.

PHYSICAL REQUIREMENTS

Ability to stand and move for extended periods while supporting floral production and event preparation activities.
Ability to lift and carry up to 50 pounds when handling floral materials, supplies, and event equipment. Ability to climb ladders and assist with floral installations when needed.
Ability to perform physical tasks such as bending, lifting, pushing, pulling, and carrying throughout shifts.

Ability to work in studio, warehouse, and event environments.
Ability to work indoors and outdoors during event setup and installations, including exposure to varying weather conditions.
Ability to communicate effectively with team members, managers, vendors, and clients.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.