Operation Technology Project Manager - Aqaba

APM Terminals

PURPOSE:
APM Terminals is part of Maersk, an integrated transport and logistics company and a global leader in container shipping and ports. The Maersk group employs around 100,000 employees across operations in 130 countries. We actively promote the growth of the communities around us, allowing local economies to flourish. APM Terminals operates one of the world's most comprehensive port networks. We’re uniquely positioned to help both shipping line and landside customers grow their business.

As a member of the Project Delivery Team, the IT/OT Package Lead is responsible for leading and coordinating the delivery of the Information Technology (IT), Operational Technology (OT), Automation, Systems Integration, and Digital Infrastructure Package for the Aqaba Terminal Upgrade Project.

We offer:

Working closely with the Project Manager, Project Controls Lead, HSSE Manager, contractors, consultants, terminal stakeholders, and other package leads, the IT/OT Package Lead provides technical leadership and oversight of systems architecture, infrastructure, networking, automation, systems integration, testing, commissioning, deployment, and handover activities.

The role is responsible for ensuring IT and OT systems are delivered safely, in compliance with project requirements, and in accordance with approved scope, schedule, budget, quality, cybersecurity, and operational objectives.

The IT/OT Package Lead supports successful project delivery by managing suppliers and system integrators, coordinating critical interfaces and dependencies, and ensuring all technology systems are integrated, tested, commissioned, and handed over in a manner that supports operational readiness and Go-Live requirements.

To be successful in this role, the IT/OT Package Lead must deliver in three key areas:

Safe & Successful IT/OT Delivery

• Ensure safe, secure, and high-quality delivery of all IT/OT package activities in accordance with approved project objectives.
• Drive effective planning, deployment, testing, commissioning, and handover activities.
• Promote compliance with project standards, technical requirements, cybersecurity requirements, and HSSE expectations.

Technical Leadership & Systems Integration

• Provide technical leadership across all IT, OT, automation, networking, and systems integration activities.
• Manage suppliers, contractors, system integrators, and consultants to achieve project delivery objectives.
• Promote implementation of APM Terminals standards, best practices, and fit-for-purpose digital solutions.

Interface & Operational Integration

• Coordinate interfaces and dependencies between IT/OT systems, equipment, electrical infrastructure, automation systems, maintenance, and operations.
• Support commissioning, operational readiness, training, business adoption, and Go-Live activities.
• Ensure impacts, assumptions, constraints, and risks affecting IT/OT delivery are identified, communicated, and proactively managed.

PRINCIPAL ACCOUNTABILITIES

IT/OT Package Delivery

• Lead and coordinate delivery of the IT/OT Package, including infrastructure, networking, systems integration, automation deployment, cybersecurity, testing, commissioning, training, and handover activities.
• Ensure IT/OT systems are delivered in accordance with approved scope, schedule, budget, quality, cybersecurity, and operational requirements.
• Accountable for successful delivery of all IT/OT Package deliverables and outputs.

Systems Integration, Automation & Commissioning

• Govern systems architecture, technical specifications, integration requirements, deployment activities, commissioning activities, and operational acceptance requirements.
• Ensure all systems are configured, integrated, tested, commissioned, and accepted in accordance with project requirements.
• Promote alignment with APM Terminals standards, architecture principles, and technical requirements.

Contractor & Stakeholder Management

• Manage suppliers, contractors, consultants, and system integrators involved in the IT/OT Package.
• Ensure vendors fulfil contractual obligations and project commitments.
• Maintain effective collaboration with terminal stakeholders, maintenance teams, operational representatives, and project teams.
• Support timely resolution of technical, commercial, contractual, and delivery issues affecting the package.

Interface & Integration Management

• Manage interfaces, dependencies, assumptions, and constraints between IT/OT systems and other project workstreams.
• Ensure alignment between IT/OT, Equipment, Electrical, Civil, Automation, Maintenance, and Operations teams.
• Support integration testing, commissioning, operational readiness, start-up, and Go-Live activities.

Safety, Risk & Compliance

• Promote and maintain a strong HSSE and cybersecurity culture across all IT/OT-related activities and contractor organizations.
• Ensure compliance with APM Terminals standards, cybersecurity requirements, technical specifications, contracts, project procedures, and regulatory requirements.
• Manage package risks, opportunities, and changes in coordination with the Project Controls Lead and HSSE Manager.

Governance, Performance & Controls

• Implement APM Terminals project controls, governance requirements, reporting processes, and delivery procedures within the IT/OT Package.
• Accountable for delivery of the IT/OT Package in accordance with approved scope, schedule, budget, quality, cybersecurity, and operational objectives.
• Ensure package performance is measured, forecasted, monitored, and reported throughout the project lifecycle.
• Monitor and report package performance against approved scope, schedule, cost, quality, system performance, cybersecurity, and operational readiness objectives, and implement corrective actions where required.
• Support project forecasting, change management, risk management, performance reporting, governance reviews, assurance activities, and stage-gate requirements.

Key Responsibilities:

IT/OT Planning & Design Management

• Review and coordinate all design activities relevant to the IT/OT Package, including architecture designs, infrastructure designs, network designs, integration specifications, detailed designs, and technical submissions.
• Define system requirements, technical specifications, cybersecurity requirements, and performance requirements.
• Review supplier and consultant deliverables to ensure compliance with project requirements and APM Terminals standards.
• Support technical assessments, design reviews, and solution evaluations.

Infrastructure & Systems Deployment

• Lead day-to-day coordination and oversight of IT/OT deployment activities.
• Monitor implementation progress and ensure works are executed in accordance with approved designs, specifications, schedules, and quality requirements.
• Coordinate supplier, contractor, and integrator performance throughout implementation.

Testing, Commissioning & Go-Live

• Coordinate factory acceptance testing (FAT), site acceptance testing (SAT), integration testing, user acceptance testing (UAT), commissioning, and operational acceptance activities.
• Ensure testing and commissioning plans, procedures, and acceptance criteria are implemented.
• Support operational readiness, training, Go-Live, and transition into stable operations.

Contractor & Stakeholder Management

• Act as the primary day-to-day APM Terminals representative for IT/OT suppliers, vendors, consultants, and system integrators.
• Monitor supplier performance and ensure delivery against contractual obligations.
• Maintain regular engagement with stakeholders to ensure alignment on project objectives and delivery expectations.
• Serve as a technical advisor and challenge technology solutions to ensure implementation of fit-for-purpose and best-practice systems.

Safety, Risk & Compliance Management

• Actively promote safety and visible leadership across all IT/OT deployment activities.
• Support implementation of project HSSE standards and cybersecurity requirements.
• Participate in audits, reviews, testing assurance activities, and governance processes.
• Identify, assess, and manage package risks, opportunities, and issues.

Project Controls & Governance

• Support implementation of project controls procedures and governance requirements.
• Monitor package progress against approved baselines and contribute to project forecasting activities.
• Assess schedule impacts, delays, changes, and mitigation actions.
• Support preparation of progress reports, risk updates, change requests, and governance reporting.

Interface & Operational Readiness

• Coordinate with Equipment, Electrical, Civil, Automation, HSSE, Asset Maintenance, and Business Integration teams to manage package interfaces and dependencies.
• Support commissioning, operational readiness, training, start-up, and Go-Live planning activities.
• Ensure operational support, maintenance, and business requirements are incorporated into package delivery and handover.

Documentation & Handover

• Ensure package documentation is maintained and controlled throughout the project lifecycle.
• Support development and review of system documentation, network documentation, test records, training materials, operational procedures, and turnover packages.
• Ensure IT/OT Package deliverables are complete and available for project close-out and operational handover.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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