About this role
Job Summary
Ready to guide and empower learners through engaging sessions across various formats? At Spectrum, we’re seeking an experienced Facilitator II to deliver impactful classroom, virtual, and team-based training. With your expertise, you’ll help participants build vital skills and drive meaningful results across the business. Join us to shape learning experiences that leave a lasting mark.
Responsibilities
How You’ll Make an Impact
- Facilitate classroom instruction, virtual training, team meetings and hands-on labs to develop participants' skills
- Manage learning environments by tracking attendance, addressing behaviors and documenting performance
- Complete all administrative duties including class preparation, schedule administration and participant record maintenance
- Follow facilitator guides to lead learners through activities, discussions and debriefs while providing actionable feedback
- Troubleshoot technical issues and maintain learning labs to ensure current equipment and configurations
- Coach learner’s one-on-one to identify strengths and opportunities for improvement within roles, processes or systems
- Assist the curriculum development team as a Subject Matter Expert and participate in committees, task forces and team meetings
Working Conditions
- Office environment
Qualifications
What You’ll Bring to Spectrum
Required Qualifications
Education
- Bachelor’s degree or equivalent combination of training and work experience
Experience
- 3+ years of training delivery experience at the professional level or equivalent
- 3+ years of experience in the functional area or business unit
Skills
- Ability to read, write, speak and understand English
- Critical thinking and analytical skills
- Effective prioritization and organizational abilities
- Clear and straightforward oral and written communication skills
- Ability to communicate with all levels of management and company personnel
- Professional demeanor when dealing with the public
- Proficient use of Microsoft Office applications including Word, Excel, PowerPoint and Outlook
- Solid understanding of different learning approaches
- Demonstrated presentation skills for both individuals and groups, in-person and online
- Advanced skills relevant to the functional area or business unit
Perferred experience:
- 3+ years of experience actively serving in a dedicated Facilitator role, with facilitation as a primary responsibility of the current position
- Current experience facilitating training for inbound sales teams, including new hire, upskill, and sales performance programs