Community Manager (PM)

Job Title: Community Manager (PM) Job Description
The Community Manager curates the daily workplace experience at an assigned site, transforming the physical environment into a welcoming, productive, and community-focused space. Serving as the onsite ambassador for the experience team, this role blends hands-on hospitality with operational stewardship, proactively anticipating employee needs, addressing workplace issues, and orchestrating cross-functional partnerships to ensure seamless service delivery.
Responsibilities
- Serve as the primary onsite point of contact and hospitality anchor, greeting and assisting employees, guests, and vendors while resolving day-to-day workplace needs.
- Conduct routine walkthroughs of meeting rooms, collaboration areas, kitchens, and common spaces to ensure consistent workplace readiness and a high standard of presentation.
- Coordinate and execute onsite community programming and employee engagement activities, including planning event logistics from setup through post-event reset.
- Submit, track, and follow up on workplace service requests and work orders through ticketing systems, collaborating closely with Facilities and AV/IT teams to ensure timely resolution.
- Draft and distribute clear, engaging workplace communications regarding events, amenities, building updates, and service interruptions.
- Manage site-level budgets for supplies, amenities, and small-scale programming, maintaining accurate inventories and documentation for the location.
- Balance high-touch hospitality with day-to-day operational and administrative responsibilities, ensuring both employee satisfaction and smooth site operations.
- Work independently to identify onsite needs proactively, take ownership of tasks, and drive issues through to resolution.
- Coordinate with vendors and workplace service providers to support facilities-related activities and ensure consistent service quality.
- Plan, track, and execute employee events and community engagement programs, including monitoring participation and gathering feedback to improve future initiatives.
- Leverage workplace technology, ticketing platforms, and visitor management systems to support efficient operations and a positive visitor experience.
Essential Skills
- 12 years of experience in hospitality, community management, employee experience, or a customer-facing workplace role.
- Strong written and verbal communication skills with the ability to communicate effectively with employees, vendors, and partners.
- Demonstrated ability to work independently, identify onsite needs proactively, and take ownership of tasks through to resolution.
- Excellent organizational skills and attention to detail, with comfort managing multiple priorities in a fast-paced environment.
- Proficiency in Microsoft Office Suite, including Teams, Excel, PowerPoint, Word, and Outlook.
- Ability to balance high-touch hospitality with operational and administrative responsibilities.
- Customer service mindset with a focus on creating a welcoming and supportive workplace experience.
- General understanding of business management and workplace service principles.
Additional Skills & Qualifications
- Bachelors degree in hospitality, business, communications, or a related field is preferred.
- Experience coordinating vendors, workplace services, or facilities-related activities.
- Prior experience planning, tracking, and executing employee events or community engagement programs.
- Comfort learning and utilizing specialized workplace technology, ticketing platforms, and visitor management systems.
- Familiarity with tracking event participation metrics and collecting employee experience feedback.
- Proficiency with Google Suite platforms in addition to Microsoft Office.
- Strong attention to detail and commitment to maintaining accurate inventories and site documentation.
Work Environment
This is an onsite, Monday through Friday role with typical daytime hours. The work environment is corporate and community-focused, centered on creating a welcoming and productive atmosphere for employees, guests, and vendors. The Community Manager works across office spaces, meeting rooms, collaboration areas, kitchens, and common spaces, regularly moving throughout the site to conduct walkthroughs and support events. The role involves frequent interaction with Facilities, AV/IT teams, and external vendors, and makes extensive use of workplace technology, ticketing systems, visitor management platforms, and productivity tools such as Microsoft Office and Google Suite. The setting is fast-paced and service-oriented, with an emphasis on professional presentation and a polished, hospitality-driven approach to attire and demeanor.
Job Type & Location
This is a Contract position based out of Los Angeles, CA.
Pay and Benefits
The pay range for this position is $50.00 - $51.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location
This is a Contract position based out of Los Angeles, CA.
Application Deadline
This position is anticipated to close on Nov 2, 2026.
Workplace Type
This is a fully onsite position in Los Angeles,CA.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.