About this role
Overview
Lead with compassion. Inspire clinical excellence.
TLC Management is seeking an experienced Chief Nursing Officer (CNO) to lead clinical strategy and provide oversight across the 21 facilities we manage in Indiana, Ohio and Florida.
This is an opportunity to make a meaningful impact across multiple communities while supporting the people who deliver care every day. You’ll partner with executive, regional and facility leaders to strengthen clinical outcomes, develop nursing leaders and support safe, compassionate, resident-centered care.
At TLC, we value people. Our mission is to help residents reach their highest potential through kind, compassionate medical care—and we believe that starts with team members who feel respected, supported and equipped to succeed.
What you’ll do:
- Provide executive-level oversight of nursing and clinical services across 21 facilities.
- Set clinical priorities for Regional Nurse Consultants and develop standards that promote quality, safety and consistent care.
- Monitor clinical outcomes, quality measures, audits and other performance data to identify risks and improvement opportunities.
- Lead Regional Nurses to ensure adequate support to facility teams with survey readiness, regulatory compliance, plans of correction and follow-up.
- Partner with the COO to establish clear expectations, ensure the right people are accountable, verify that corrective actions are working, and demonstrate sustained improvement in outcomes.
- Coach and develop regional and facility clinical leaders, including directors of nursing.
- Visit facilities regularly to assess clinical operations, build relationships and support local teams.
- Partner with Regional Director of Operations (RDO's), operational and human resources leaders on workforce planning, recruitment, retention and education.
- Advise COO on clinical performance, emerging risks and resource needs.
- Foster a culture of accountability, respect, communication and continuous improvement.
What you’ll bring
- An active, unencumbered Registered Nurse license, with the ability to obtain and maintain licensure as required for the role.
- A bachelor’s degree in nursing; a master’s degree in nursing, healthcare administration or a related field is preferred.
- Significant nursing leadership experience in skilled nursing, long-term care, rehabilitation or a related healthcare setting.
- Demonstrated success overseeing clinical operations across multiple facilities or locations.
- Strong knowledge of clinical quality improvement, resident safety, survey processes and applicable regulatory requirements.
- Experience developing nursing leaders, building effective teams and leading change.
- Strong communication, collaboration, problem-solving and decision-making skills.
- Ability to travel regularly throughout Indiana, Ohio and Florida.
Why join TLC Management?
At TLC, you’ll have the opportunity to guide clinical care across 21 communities while making a difference for residents, families and team members. We believe strong leaders build strong teams—and that people thrive when their contributions are valued.
Apply today!!
If you are a compassionate clinical leader who enjoys developing people and improving care across multiple facilities, we would welcome the opportunity to connect with you.
Learn more about TLC Management at www.tlcmgmt.com.
Responsibilities
The Chief Nursing Officer (CNO) provides executive leadership, strategic direction and clinical oversight for the 21 facilities managed by TLC Management in Indiana, Ohio and Florida. The CNO is responsible for advancing clinical excellence, resident safety, quality improvement and regulatory compliance across the organization. Working in partnership with executive, regional and facility leaders, the CNO establishes clinical priorities, supports consistent standards of care and develops nursing leaders.
Essential duties and responsibilities:
- Develop and lead clinical strategies, policies and standards that support safe, compassionate, resident-centered care.
- Oversee nursing and clinical services across the managed portfolio, regularly visiting facilities and supporting local leadership teams.
- Review clinical outcomes, quality measures, audits and incidents to identify risks, trends and opportunities for improvement.
- Coordinate support for facilities experiencing clinical challenges and monitor the effectiveness of improvement plans.
- Guide facility teams through survey readiness, regulatory surveys, plans of correction and follow-up.
- Collaborate with operational and compliance leaders to address clinical risks and support compliance with applicable requirements.
- Coach and develop regional and facility clinical leaders, including directors of nursing.
- Partner with human resources and operational leaders on clinical recruitment, retention, education and succession planning.
- Foster a culture of respect, accountability, communication and appreciation.
- Advise executive leadership on clinical performance, significant concerns and resource needs.
- Perform other related duties as assigned.
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Qualifications
Qualifications
Required
- Active, unencumbered Registered Nurse license, with the ability to obtain and maintain licensure as required for the role.
- Bachelor’s degree in nursing.
- Significant nursing leadership experience in skilled nursing, long-term care, rehabilitation or a related healthcare setting.
- Demonstrated experience overseeing clinical operations across multiple facilities or locations.
- Knowledge of clinical quality improvement, resident safety, survey processes and applicable regulatory requirements.
- Experience developing clinical leaders and using clinical data to improve performance.
- Ability to travel regularly to facilities in Indiana, Ohio and Florida.
Preferred
- Master’s degree in nursing, healthcare administration or a related field.
- Executive or regional clinical leadership experience in a multi-state organization.
Key skills and abilities
- Strong clinical judgment, strategic thinking and problem-solving skills.
- Ability to coach leaders, build relationships and work across teams.
- Clear written and verbal communication.
- Ability to manage competing priorities and respond to urgent concerns.
- Commitment to resident dignity, compassionate care and team member development.