About this role
Location: Nashville, TN — onsite 5 days/week. Relocation assistance is available; this is not a remote position.
Work Authorization : Visa sponsorship is not available for this position.
Overview
Oracle Cloud Infrastructure (OCI) is seeking a Senior Program Manager to drive critical programs and operational initiatives within the OCI Metering team .
In this role, you will collaborate across engineering, product, business operations, and finance teams to deliver complex initiatives, establish scalable operational processes, and resolve billing challenges for OCI's strategic customers.
You will be responsible for driving predictable execution across multiple Metering and Billing initiatives, establishing effective operational processes, and improving visibility, coordination, and accountability across teams. You will play a key role in unblocking complex billing issues for strategic customers, building trusted cross-functional relationships, and identifying opportunities to simplify manual processes through automation.
The ideal candidate is a highly organized, execution-focused program manager who thrives in a complex environment, brings cross-functional teams together, and influences outcomes without direct authority.
Why OCI?
Oracle Cloud Infrastructure provides the cloud infrastructure and services that power mission-critical workloads for customers around the world.
OCI Metering plays an important role in supporting cloud usage tracking, billing operations, and customer experience.
This role offers the opportunity to work at the intersection of cloud technology, business operations, and customer impact, driving programs that improve operational efficiency and support OCI's business.
Minimum Qualifications: A minimum of 5 years combined experience with project management, data analysis and direct business experience within a specialized function. Preferred Qualifications: Bachelor's degree in Business Administration, Management or related field. PMP / Scrum Master certification. Proven ability to work cross-functionally with functional and technical teams. Experience with building and managing reporting tools to support Programs; such as scorecards and KPI metrics to further drive insights around our program strategy. Demonstrated ability to balance quantitative and qualitative metrics to provide a holistic viewpoint. Expert level experience with Excel, creating dynamic pivot reports and data visualization. Ability to influence through data visualization and interpretation. Must be self-directed and able to work independently as well as in a team environment. Must be comfortable working in ambiguous situations. Excellent interpersonal skills. Depending on the job there may be additional minimum requirements and/or preferred qualifications.