Internship

JOB TITLE

- Intern, Digital Wealth & Assisted Digital Banking

REPORTS DIRECT TO

- VP, Business Optimisation & Innovation (Wealth & Deposits), Group Consumer Banking

JOB PURPOSE

- Support the implementation, testing, rollout, and post‑implementation monitoring of the Wealth Management System (WMS) to ensure system stability, quality, and business readiness

- Assist in User Acceptance Testing (UAT) and system implementation activities , including test execution, defect tracking, environment validation, and coordination with internal teams and external vendors

- Contribute to post‑go‑live monitoring and production support by identifying, logging, and following up on system issues to ensure smooth system operations and minimal business disruption

- Gain hands‑on exposure to end‑to‑end system delivery lifecycle , from implementation through stabilization and continuous improvement, while adhering to defined quality standards and timelines

- Collaborate with business, technology teams and external vendors to support successful delivery outcomes in accordance with agreed quality standards and timelines.

- Any other task assigned as and when required

KEY RESPONSIBILITIES

Project Delivery and Coordination

- Participate in Agile ceremonies, including daily stand-ups, sprint planning, sprint reviews and retrospectives.

- Support the tracking of project progress, action items, dependencies, risks and key deliverables.

- Assist Project Managers, Business Analysts and Product Owners in coordinating implementation activities and stakeholder follow-ups.

Testing and Quality Assurance

- Execute UAT and regression testing based on approved test scenarios, test cases and expected results.

- Validate system enhancements, defect fixes and production patches to confirm that business requirements are met.

- Document, log, track and retest defects through to resolution and closure.

- Support test progress reporting, defect trend monitoring and maintenance of testing documentation.

- Assist in validating system functionality, stability and operational readiness before deployment.

Implementation and Production Support

- Support pre-implementation readiness checks, environment validation and go-live preparation activities.

- Assist in coordinating deployment activities and implementation issues across business, technology and vendor teams.

- Participate in post-go-live monitoring, system health checks, issue validation and stabilisation activities.

- Work with test leads, developers and vendors to investigate, validate and resolve system issues.

Continuous Improvement

- Identify opportunities to improve testing practices, operational processes and project delivery effectiveness.

- Contribute to lessons learned, process improvement initiatives and knowledge documentation.

KEY RELATIONS

(INTERNAL & EXTERNAL)

Working Relations

Internal

- GIS & System Support

- Group Digital Transformation (GDT)

- Group Consumer Banking

External

- System Vendors

CONTRIBUTES TO

- Support successful delivery and stabilisation of strategic digital banking and wealth management initiatives.

- Contribute to improved customer experience, operational efficiency and system quality across banking channels.

- Support continuous improvement of technology-enabled business processes and customer journeys.

EXPERIENCE/KNOWLEDGE REQUIRED

- Degree/Diploma holders who are interested to learn testing methodology/framework

- Ability to support test scoping, test case execution, defect reporting, progress tracking

- Demonstrates a good working attitude with strong teamwork and collaboration skills