Jr TMS Operations Analyst

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Summary
This position demonstrates responsibility for managing customs clearance activities, including documentation review, BCI issuance, post-entry audits, client and broker coordination, compliance monitoring, and mailbox management to ensure timely, accurate, and compliant shipment processing.

Responsibilities:
- Customs Documentation Review: Review and validate customs documentation to ensure accuracy, completeness, and compliance with country-specific import and export regulations.
- Broker Clearance Instruction (BCI) Issuance: Prepare and issue Broker Clearance Instructions (BCIs), providing customs brokers with accurate shipment details and clearance requirements to support timely processing.
- Post-Entry Audit Activities: Conduct post-entry audits to verify customs declarations, identify discrepancies, ensure regulatory compliance, and support corrective actions when required.
- Client and Broker Management: Coordinate with clients and customs brokers to resolve shipment-related issues, provide operational updates, and ensure smooth customs clearance activities.
- Email Handling and Mailbox Management: Manage shared mailboxes, prioritize requests, respond to stakeholder inquiries, and ensure timely follow-up on customs clearance and operational activities.
- Prepares reports/presentations and analysis using various software packages and databases.
- Requires a weekend work schedule on a department rotation basis and holiday schedule based on the needs of the operation and account requirements.

Qualifications:

- High school diploma, GED, or international equivalent
- Minimum of 0- 2 years' experience working for a Customs Broker
- Strong attention to detail and analytical skills.
- Excellent written and verbal communication.
- Knowledge of EMEA customs documentation and brokerage processes preferable
- Ability to manage multiple priorities in a fast-paced environment.
- Customer service and stakeholder management skills.
- Proficiency in email management systems and Microsoft Office applications.
- Problem-solving and decision-making capabilities.

​

Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.