About this role
Role Objective / Major Purpose of the Job
Interpret, analyze, read, and make recommendations that improve a workforce with an eye on reducing overhead and increasing productivity and reducing employee costs. Serve as a primary point of contact for workforce management policies and are subject matter experts on workforce optimization steps. They ensure service-level targets are being met and maintain the proper headcount while calculating call capacity. Role is responsible for compiling, structuring, and analyzing human resources data to make conclusions that help streamline all processes. Key competencies include data analysis, business acumen, relationship management, HR expertise, communication, HR systems, and cultural awareness. Hands-on knowledge of SAP Success Factors would be required.
Principal Tasks & Responsibilities
1. Implementation of all modules of SAP Success Factors.
2. Gather benchmark data about jobs, compensation and benefits
3. Map out salary ranges for our open positions
4. Calculate retention, turnover and internal mobility rates
5. Report on key recruiting metrics like time to fill and hiring costs
6. Assist hiring managers in designing hiring and training plans
7. Forecast costs by department and help create budgets
8. Analyze employees’ answers to internal surveys (like job satisfaction surveys)
9. Assess results from our employee performance reviews
10. Identify top reasons why candidates and employees choose to work with our company and
recommend areas of improvement for our HR procedures
11. Collect, clean, and analyze HR data from various sources, including HRIS (Human
Resources Information System), performance management systems, employee surveys,
and other relevant platforms.
12. Utilize statistical and analytical techniques to identify trends, patterns, and correlations in HR data.
13. Conduct predictive and prescriptive analytics to anticipate future HR needs and provide
strategic recommendations.
14. Develop and maintain HR dashboards and reports to visualize key metrics and
performance indicators.
15. Regularly provide HR leaders and stakeholders with actionable insights based on data
analysis.
16. Collaborate with HR and business leaders to understand workforce dynamics and
contribute to workforce planning initiatives.
17. Analyse workforce trends, including turnover, retention, and succession planning, to
support strategic talent management decisions.
18. Stay updated on HR analytics trends, tools, and best practices to enhance the analytical
capabilities within the HR function.
19. Propose and implement process improvements to streamline data collection and analysis.
20. Manage the development of real time automated HR dashboards like Hiring, Attrition,
Diversity, Performance, Talent Management dashboards to analyse organizational trends
of employees from Hire to Retire.
21. Perform workforce Analytics to understand the effect of Employee Engagement in
enhancing the productivity of the store & front-line employees
22. Developed a real -time one stop shop dashboard for workforce catering to the Business
need
23. Lead all the data & streamline them.
Key Skills & Competencies
Functional / Technical:
SAP SuccessFactors
HR Analytics
HRIS Management
Compensation Benchmarking
Workforce Planning
Dashboard Reporting
Excel, SQL & Power BI
Behavioural:
Analytical Thinking
Problem Solving
Strategic Planning
Decision Making
Communication