Assistant Vice President, GCB CVMS - Customer Value Management & Segments MY

CIMB Group MalaysiaMalaysiaOn-siteFull-timePrincipal, 12–15+ yearsListed 6 days ago

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About this role

- To work cross functionally with various stakeholders to enhance existing or develop new customer value propositions

- Work with key product owners to bundle various products to cross sell or acquire the Aspiring Affluent, Youth & other segments of customers

- Propose & develop new initiatives to acquire new segment of customers and drive revenue growth of consumer banking

- Liaise with Decision Management to understand the portfolio and use the analytical insights as justification to support each proposal

- To work with Decision Management to identify customers with opportunity for cross selling and launch real time cross sell triggers to target the customers with various products/offers

- To drive awareness of new segment propositions, by communicating across all the applicable internal marketing assets and to ensure the sales team is well trained to pitch the proposition

- Conduct market research to keep track of competitors’ value propositions

- Work with research agency to conduct focus groups to test and gather feedback on new value propositions