About this role
Oracle Argus / Empirica Business Analyst - Senior Level Experience: 5-8 Years Role Focus: L2 Support, Implementation, Functional & Technical Leadership
Position Summary Lead functional and technical support for Oracle Argus Safety and Oracle Empirica platforms. Drive implementation, enhancements, application stabilization, root cause analysis, and stakeholder engagement.
Key Responsibilities - Provide advanced L2 support and oversee critical incident resolution. - Lead root cause analysis and problem management activities. - Support system implementations, upgrades, migrations, and integrations. - Gather requirements and prepare functional specifications. - Troubleshoot application, interface, database, and batch processing issues. - Coordinate with business users, vendors, and technical teams. - Support regulatory reporting and signal detection processes. - Mentor junior analysts and support knowledge management.
Required Skills - Strong hands-on experience in Oracle Argus Safety and Oracle Empirica. - Strong SQL and database troubleshooting. - Understanding of WebLogic, integrations, and application architecture. - Expertise in pharmacovigilance workflows, E2B reporting, aggregate reporting, and signal management. - Experience in implementation and release management.
Preferred Qualifications Oracle Argus certification, ITIL knowledge, validation (CSV) experience, and exposure to cloud-hosted PV environments.