About this role
Job Classification
Job Family
Human Resources
Career Stream
Talent Acquisition
Leadership Pipeline
Manage Self: Professional
Job Purpose
Leverage strong TA & Specialist business knowledge to research, develop and implement innovative, differentiated and data-driven recruitment strategies, aligned with business need, to attract, assess, secure and retain diverse, qualified, and capable talent to support the future growth and transformation for a client organisation. This includes end to end ownership of the talent acquisition process and candidate experience: Vacancy Approval, Candidate Attraction, Screening, Assessment & Selection, Offer Management, Onboarding and related business impact / talent metrics.
Job Responsibilities
Talent Acquisition Product & Service Delivery (Cluster)
Service & Candidate Experience Delivery
- Provide end-to-end specialist talent acquisition and onboarding services for an allocated client segment, using business strategy, workforce plans and talent insights to plan for current and future hiring needs.
- Own vacancies across the supported business area, build talent pipelines ahead of demand, and deliver against quality of hire, time to hire, talent availability and cost of hire.
- Develop and execute talent acquisition strategies, sourcing plans and project activities aligned to business needs, role requirements, DE&I priorities, urgency, skill scarcity and available channels.
- Partner with line managers before, during and after vacancy approval by providing advisory, coaching, tools and guidance to support effective attraction and acquisition decisions.
- Use talent intelligence, market insight and proactive engagement to identify, attract and build relationships with active and passive candidates and targeted talent pools.
- Promote the organisation, employer brand, employee value proposition, business area and role while understanding candidate attraction drivers and feeding insights into broader talent strategies.
- Oversee assessment, screening, selection and calibration approaches to ensure a consistent, fair and business-aligned candidate experience across interviews, assessments, PIMS, screening and communication.
- Engage stakeholders across the talent value chain, including reward, shared services, finance, risk, people and governance, to support compliant and effective offer management.
- Manage offer interaction and onboarding activities, including document management, welcome processes and day 1, 30, 60, 90 and year-one touchpoints.
- Use onboarding feedback and hiring insights to improve the talent acquisition process for stakeholders.
Job Responsibilities Continued
- Stay informed on business, market, future skills and talent acquisition trends to innovate and ensure talent is available at the right time, cost and skill level.
Stakeholder Relationship Management
- Build sustainable relationships with suppliers, business leaders, line managers and HR partners by providing talent solutions and market intelligence.
- Collaborate with Talent Attraction & Acquisition peers, HR and business stakeholders to share best practice, understand priorities and support key projects and initiatives.
- Work with the business and HR to co-create demand and workforce plans, supported by relevant labour market insight.
- Engage internal partners such as Talent Management, Reward, Diversity, Equity and Inclusion and HR Partners to improve processes and deliver outcomes.
Talent Attraction Technologies, Data, Insights & Reporting
- Maintain accurate talent acquisition data and insights through effective use of relevant technologies and tools.
- Use data and insights to improve the hiring process, inform future strategies and support quality hiring outcomes.
- Provide regular dashboards and reporting on measures such as time to hire, quality of hire and diversity to support decision-making and value-chain accountability.
- Gather, document and share competitive intelligence, talent traffic and candidate behaviour trends identified during the hiring process.
Delivery Management
- Work as part of agile delivery execution teams to deliver priority talent acquisition and integrated talent projects.
- Lead talent acquisition delivery through effective routines, data management, tracking and process management.
- Provide subject matter expertise across attraction, assessment, selection, onboarding and retention of critical talent.
- Participate in agile working practices within assigned delivery teams, including retrospectives and PI planning.
- Deliver work on time, to quality and within budget.
Finance, Risk & Governance
- Demonstrate the business and commercial impact of talent acquisition capability within the cluster, function or area and improve it over time.
- Ensure talent attraction and acquisition activities comply with relevant legislation and regulations, including LRA, BCEA, EEA and POPIA.
- Apply hiring practices in line with Group policy and governance frameworks, including recruitment, assessment, reward governance and employee referral policies.
- Contribute to enterprise talent acquisition strategy, policy, processes and practices, and ensure effective implementation in the responsible cluster, function or area.
People
- Drive continuous improvement and change across service delivery.
- Coach, mentor and guide line managers, peers, vendors and colleagues in talent acquisition and assessment service delivery.
- Contribute to the design and development of talent acquisition products, services, processes, policies and procedures that support exceptional candidate experience and employer-of-choice outcomes.
Essential Qualifications - NQF Level
- Professional Qualifications/Honour’s Degree
Minimum Experience Level
At least five years managing all phases of the talent acquisition and hiring process
Technical / Professional Knowledge
- Strategic Workforce Planning
- Talent Pipelining & Networking
- Stakeholder management/ Business partnering
- Sourcing and Social Sourcing
- Recruitment Marketing
- Labour market supply and demand
- Competitor intelligence
- Competency-based interviewing
- Assessments
- Offer negotiation
Behavioural Competencies
- Integrated Planning
- Innovation
- Decision Making
- Building Trusting Relationships
- Building Talent
- Business Acumen
- Planning and Organizing
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Please contact the Nedbank Recruiting Team at +27 860 555 566