About this role
Supports the Manager of Housekeeping in managing day-to-day housekeeping operations across American Hospital Dubai - Science Park. Ensures the delivery of safe, hygienic, and patient-centred environments in compliance with hospital policies, infection control requirements, and Joint Commission International (JCI) standards. Plays a key role in supervising staff, monitoring service quality, supporting resource management, and coordinating with internal stakeholders to maintain operational excellence within the Science Park campus.
- Bachelor’s Degree in Hotel Management, Hospitality Management, Business Administration, Facilities Management, Healthcare Administration, or a related field.
PROFESSIONAL EXPERIENCE:
- Minimum of eight (8) years of progressive experience in housekeeping or facilities services, including at least four (4) years in a supervisory or managerial role, preferably in a healthcare environment.
- Knowledge of housekeeping operations within a healthcare, laboratory, or regulated clinical facility environment.
- Knowledge of infection control standards, environmental hygiene requirements, and waste management practices aligned with healthcare regulations.
- Knowledge of linen services, chemical safety, inventory control, and site-based housekeeping resource management.
- Skills in supervising housekeeping teams, monitoring service delivery, and ensuring compliance with approved standards.
- Skills in conducting inspections, audits, and quality monitoring with accurate documentation and follow-up.
- Skills in coordination and communication with facilities, infection control, and other site-based stakeholders.
- Ability to ensure consistent compliance with infection control, safety, and environmental standards within a single-site facility.
- Ability to manage multiple operational priorities in a fast-paced, compliance-driven environment.
- Ability to identify service gaps, escalate risks appropriately, and support corrective actions.