23719 - Prison Learning Design and Delivery - Trainer

Job description

Job Title

Prison Learning Design and Delivery - Trainer

Grade

HEO

Directorate

People and Capability

Team

Prison Learning Design and Delivery (PLDandD)

Location

National

About the Role

This is a trainer role, based within MoJ People Group's Prison Learning Design and Delivery (PLD&D) Team. The job holder will be responsible for delivery of approved training to HMPPS and external customers.

Reporting directly to the Delivery Manager this role is integral to delivering high quality provision and consistent standards of learning across training delivery and contribute to the associated development of new and existing products and resources.

The purpose of this role is to deliver a range of learning services that build workforce capability in line with the strategic training plan objectives and ensure that all quality assurance procedures and requirements are met.

The jobholder will be required to deliver training when and where it is required, utilising a range of PLD&D venues and other nominated HMPPS/MOJ facilities.

The jobholder will be required through the delivery of training to develop relationships and engage with PLD&D, MoJ and HMPPS colleagues to ensure that delivery meets the current and future needs of the business. They will demonstrate and promote an understanding of the PLD&D Operating Model. This is a regionally based position. However, the jobholder will be expected to travel and stay away overnight as required to meet the requirements of the role and needs of the business in a cost and time effective manner.

Location: Successful applicants will be based at one of the following Learning Centres:

Northwest - Thorn Cross Learning Centre, Arley Road, Appleton Thorn, Warrington, WA4 4RL

Northeast - Holme House Learning Centre, Holme House Road, Stockton-on-Tees, Cleveland, TS18 2QU

Midlands - Prison Service College Newbold Revel, Stretton-under-Fosse, Rugby, Warwickshire, CV23 OTH

Applications are welcome from candidates regardless of their current home location. However, applicants should carefully consider the location of the post before applying. The successful candidate will be required to work from their designated Learning Centre, which will be their normal place of work. Travel between home and the designated Learning Centre, including where the successful candidate lives outside the region, will be at the individual’s own cost.

The role also expects flexibility to travel and work from other locations when required . Successful candidates should expect a greater level of travel away from their designated Learning Centre during the initial training and upskilling period , which may include attendance at other Learning Centres. Following the upskilling period, occasional travel to other locations will continue to be required to meet operational and business needs.

Summary

The job holder has significant responsibility for ensuring that learning products and services are

delivered to a high-quality standard across HMPPS, the contracted-out estate and other external customers as required. The post requires engagement with customers from the stakeholder groups and Awarding Bodies where applicable.

Working alongside PLD&D colleagues and Awarding Bodies where applicable, the job holder will ensure that they deliver a standardised high-quality learning offer. Focusing on knowledge, skills and behaviours they will facilitate the development of individuals capability, enabling leaners to carry out their role safely and professionally in a challenging environment.

The jobholder will be responsible for assessing the capability of learners through approved

processes.

The job holder will be accountable for ensuring they work collaboratively and appropriately within the PLD&D Operating Model providing products and services.

The job holder is responsible for the delivery of and contribution to the design of innovative

learning products, embedding and evidencing best practice to promote continuous improvement

and development of people capability.

The jobholder will undertake compliance activities in line with the PLD&D Quality Strategy to

evidence the delivery of a learner centric experience. They will be responsible for ensuring that

their delivery of training adheres to the requirements of the robust internal and external (where

applicable) quality assurance processes, evidencing effective and impactful delivery.

The job holder is responsible for maintaining their own professional development activities, to build their knowledge and skills in order to contribute to an innovative, modern learning delivery

experience.

This is a non-operational role with no line management responsibility.

This is a HEO post. The individual is required to work collaboratively with colleagues across

PLD&D. They will be expected to make decisions within the defined limits of existing policies,

procedures and processes, referring up to the Line Manager as required. They will be encouraged to offer workable solutions to ensure the smooth delivery of training. They will have a direct impact on the performance of their area of the organisation through their delivery role and their specialist knowledge and expertise. They will have influence on improving delivery output, raising the quality of service, building the capability of learners and enhancing organisational credibility.

Main Activities / Responsibilities

The job holder will be required to carry out the following responsibilities, activities and duties:

· Deliver a portfolio of business specific training programmes in accordance with the delivery schedule.

· Deliver to the highest standard, embracing innovative delivery modes and methodologies and creating the best learner centric experience.

· Continual assessment of the impact of learning on an individual’s knowledge, skills and behaviours using specified criteria (including those identified by relevant Awarding Bodies), through formative and summative methodologies, ensuring that these are at all times fair, objective and evidence based.

· Create an effective and engaging learning environment in which individuals feel safe, supported and encouraged.

· Ensure that the needs of individual learners are met by embedding diversity and inclusion considerations throughout all aspects of training delivery.

· As required, produce, adhere to and update Schemes of Work and Lesson Plans to evidence planning, assessment, achievement of learning outcomes and evaluation.

· Manage the pastoral needs of learners through support and signposting protocols.

· Responsibility for recording, and reporting on an individual’s performance, development and attendance, completing end of course paperwork as appropriate.

· Actively contribute to the quality assurance strategy and evaluation of training delivery, supporting the continuous improvement of the PLD&D learning offer.

· Responsibility for updating training databases and learning management systems as required.

· Responsibility for maintaining and recording their own professional development activities including self-reflection, responsivity to developmental feedback and other learning opportunities.

· There is a requirement to maintain operational and specialist subject knowledge, including both legislation and MOJ / HMPPS policies.

· Contribute to the development of learning products, working collaboratively with the Design

· and Digital Team, PLD&D colleagues and stakeholders as required.

· Be responsible for personal compliance to all PLD&D/HMPPS/MOJ (where applicable) policies and protocols including the accurate and timely completion of all relevant administrative requirements.

Leadership and Management

Collaborative working – working across functional and organisational boundaries, representing

PLD&D professionally and consistently.

Management and resources – be mindful of how you use resources, always ensuring best value

for money and efficient use.

Act as a role model displaying behaviours in accordance with the PLD&D’s values and behaviours.

Actively encourage and support all colleagues.

Continually develop yourself through CPD.

PLD&D Operating Model

To achieve the PLD&D Vision, and overarching strategy will include setting and implementing the strategic direction for Design and Digital Learning, Governance and Assurance, Continuous

Improvement, Enablement and Delivery of learning. All PLD&D staff members are expected to

contribute appropriately to the successful delivery of the strategy.

Challenge conventional ways of thinking; promote the PLD&D operating model and new ways of

working and encourage a culture of learning and continuous development across the organisation.

PLD&D is committed to delivering a high-quality learning service and expects all staff to strive for excellence in their function.

Values

Proactively promote and model the values and behaviours of PLD&D and embed the

organisational mission and vision within PLD&D.

Support the wellbeing of our PLD&D family by making it a priority, ensuring that wellbeing is at the forefront of our conversations and interactions.

General

The duties/responsibilities listed are not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.

Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

Essential Criteria

- Strong organisational, planning, time management skills. (assessed via SoS)
- Customer focused approach to service delivery. (assessed via presentation)
- Proficient in relevant MS-Office Applications. (assessed via presentation))

Desirable Criteria

- Understanding of effective teaching methodologies and tools
- Experience of quality assurance within a work-based learning environment.

Please note that whilst we don’t assess or score ‘desirable’ criteria, we may consider evidence provided that demonstrates meeting the desirable elements of the role, only after essential criteria is assessed and where there is a need to differentiate between closely scored candidates.

Qualifications - eligibility question

Formal training/teaching qualification, level 2 or above . If none held, the job holder must be willing to commit to gaining a qualification within the first 12 months .

Please answer yes to meeting the qualification requirement if you are either:
1) Qualified or
2) willing to work towards the qualification.

If you are answering yes to option 2, please upload a note indicating your willingness to work towards the qualification

Application process

You will be assessed against the Civil service success profiles framework .

Sift

Behaviours - Please provide examples of how you have met each of the behaviours:

- Developing Self and Others (Lead Behaviour)

- Communicating and Influencing
- Working Together

Experience

- Statement of suitability - In no more than 500 words, please tell us about your:
- Experience of delivering training or facilitating learning, classroom and/or remotely.
- Organisational, planning and time-management skills, using examples where possible.

Please refer to the CS Behaviours framework for more details, including by grade:

https://www.gov.uk/government/publications/success-profiles/success-profiles-civil-service-behaviours#why-we-assess-behaviours

If we receive a large number of applications, we will carry out an initial sift on the lead behaviour of Developing Self and Others.

Candidates invited to Interview

Please note that interviews will be in person. During the interview, we will be assessing you on Behaviours, presentation and Strengths from the Success Profiles framework.

- Developing Self and Others (Lead Behaviour)
- Working Together
- Managing a Quality Service
- Making Effective Decisions

Presentation – As part of the interview, you will be asked to deliver a presentation assessing your spoken English, customer-focused approach to service delivery, and proficiency in relevant Microsoft Office applications. You will be required to prepare PowerPoint slides.

Presentation topic: Inclusive approach to training.

Further details will be provided to candidates invited to interview.

Strengths will also be assessed but are not shared prior to interview.

Location Preferences

The reserve list for this campaign will be managed in accordance with location preference/s, as indicated in your application. We will appoint in merit list order for each location outlined in the vacancy and hold a separate locational reserve list for each of these locations. After appointments have been made using this locational appointment process, any remaining candidates who met the benchmark for the role will remain on a locational reserve list in accordance with their preferences for 12 months. Please only indicate preferences where you are prepared to work. If you are subsequently offered a role from the reserve list for a location preference indicated in your application and decline it, you will be removed from the reserve list for the vacancy, across all locational preferences.

Additional Information

ADDITIONAL INFORMATION – Midlands x4 vacancies

There are 4 vacancies being advertised within this region, one vacancy will be specifically to deliver Sentence Calculations training – Therefore, it is desirable that the successful candidate hold a licence to operate or be willing to work towards this once in post.

ADDITIONAL INFORMATION – North West x2 vacancies

There are two vacancies being advertised within this region, one vacancy will be specifically to deliver Sentence Calculations training – Therefore, it is desirable that the successful candidate hold a licence to operate or be willing to work towards this once in post.

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.

Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles: All successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) – See Map . All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity).

For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location’s respective pay scale (any legacy arrangements/locations will need to be amended).

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.

All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Eligibility

Staff on fixed term appointments must have been recruited through fair and open competition.

Vacancies advertised “cross-government” are only open to all Civil Service employees and employees of accredited non-departmental public bodies (NDPBs) who were appointed on merit following a fair and open competition; or were appointed to a permanent post through an exception in the Civil Service Commissioners' rules.

Support

- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
- For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www. www.GOV.UK (https://www.gov.uk/help-with-childcare-costs/tax-free-childcare) or Childcare Choices (https://www.childcarechoices.gov.uk/) . You can determine your eligibility at https://www.childcarechoices.gov.uk/ .
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles . Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

- To Transformative Business Services (0345 241 5359 (Monday to Friday 8am - 6pm) or e mail [email protected] (mailto:[email protected]) );
- To Ministry of Justice Resourcing team ( [email protected] (mailto:[email protected]) );
- To the Civil Service Commission (details available here (https://civilservicecommission.independent.gov.uk/recruitment/recruitment-complaints/) )

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos .

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families (https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fsettled-status-eu-citizens-families&data=05%7C01%7Cchristopher.jeffery%40soprasteria.com%7C8a2293860362402c15da08dbf4cff146%7C8b87af7d86474dc78df45f69a2011bb5%7C0%7C0%7C638372946312587803%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=s%2BxUsev%2BGeeK%2FLgTUjpjfTJu%2FjpKQZ%2BQPJXNduvik3Q%3D&reserved=0)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

MoJ:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail [email protected]

Please quote the job reference 23719

HMPPS

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail [email protected]

Please quote the job reference

A sift based on the lead behaviour, Developing Self and Others, may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, where all behaviours will then be considered.

### Guidance for the Statement of Suitability
In no more than 500 words, please tell us about your:

Experience of delivering training or facilitating learning, classroom and/or remotely.
Organisational, planning and time-management skills, using examples where possible
Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here (https://www.gov.uk/government/publications/success-profiles/success-profiles-strengths).

Use of Artificial Intelligence (Al)

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.