Facilities Specialist, RIVR

Description

We are looking for a hands-on, detail-oriented Facilities Specialist I to manage the day-to-day operations of our Zurich office. This role is central to creating a productive, welcoming, and well-organized workplace for our team. You will be the go-to person for all things office-related — from managing supplies and coordinating vendors, to planning team events and optimizing our workspace. You will work closely with internal stakeholders, Global Real Estate and Facilities (GREF) teams, site leadership, and external service partners to deliver a high-quality workplace experience.

This is a tactical, execution-focused role with defined workflows and processes, where you will deliver results with guidance from your manager while building the foundational skills for long-term growth in the Facilities function.

Key job responsibilities
Office Operations

Oversee the day-to-day operation of the Zurich office, ensuring a clean, organized, well-equipped, and productive working environment.

Manage office, kitchen, and restroom supplies, equipment, mail, couriers, and deliveries.

Space Planning

Support space planning activities for the Zurich office, including floor layout coordination, desk allocation, and seating arrangements.

Monitor space utilization and provide recommendations to optimize the use of available office space.

Coordinate with site leadership and GREF teams to ensure space configurations meet evolving team needs.

Facilities & Vendor Management

Act as the primary liaison between Amazon's Global Real Estate and Facilities teams, local site leadership, the building manager, and external providers.

Manage services including catering, cleaning, maintenance, repairs, and security, ensuring appropriate standards, service quality, and cost control.

Oversee external service partners within defined scope and escalate issues appropriately.

Shipping, Logistics & Inventory

Coordinate domestic and international product and package shipments with logistics partners, including shipping labels, air waybills, pro forma invoices, and customs documentation.

Maintain oversight of company swag and manage its storage and distribution.

Events & Team Experience

Plan and coordinate the logistics for team events, regular social activities, and offsites, creating positive employee experiences while managing budgets responsibly.

Visitors & Meetings

Coordinate office visits, welcome guests, and ensure meeting rooms and shared spaces are prepared, organized, and professional.

Support meeting logistics and scheduling as required.

Employee Support

Serve as the go-to contact for office-related questions and provide practical administrative and logistical support to employees and site leadership.

Communicate process and policy impact clearly to internal customers.

Continuous Improvement

Identify and implement improvements to workplace processes, office organization, employee experience, and sustainability practices.

Identify gaps in processes and constructively participate in solution discussions.

Apply project management best practices to make the team and process area more efficient.

Basic Qualifications

- Experience in facilities management, office management, or a related operational support role.
- Demonstrated ability to manage multiple tasks and priorities in a fast-paced environment.
- Strong organizational skills with attention to detail and follow-through.
- Experience coordinating with external vendors and service providers.
- Clear and concise verbal and written communication skills in English; German proficiency is a strong plus.
- Proficiency with standard office tools (e.g., Microsoft Office, Google Workspace) and willingness to learn internal Amazon systems.

Preferred Qualifications

- Experience supporting an office move or workplace transition project.
- Experience with shipping logistics, customs documentation, or inventory management.
- Experience planning and coordinating corporate events or team activities.
- Familiarity with facilities management systems, ticketing tools, or space management platforms.
- A proactive mindset with a passion for creating great employee experiences.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.