Business Analysis

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HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Business Analysis.

In this role, you will:

- Business Analysts are at the centre of how Transformation shapes, delivers and embeds change working with the business and our delivery partners. They are typically responsible for Requirements Management, Design, Change Management and Implementation Management. Business Analysts work collaboratively with delivery partners and subject matter experts in gathering, translating and clarifying requirements and defining design options. In systems related projects and programmes, the role holder will support technology delivery partners with the translation of business requirements and designs into more detailed functional requirements and designs, often representing the voice of the customer and business in these discussions.
- The Business Analyst Change Management activities span from early change planning and audience analysis; through to designing and delivering change interventions (e.g. communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback. They are also responsible for Implementation Management, including planning, controlling and reporting on implementation of the change ‘product’, focusing on accelerating benefits and minimising risk during deployment. Implementation activities will also include managing implementation readiness and managing the early stages of implementation (e.g. pilot).
- The role holder will work in Risk and Compliance Transformation (RCT) which manages the Change the Bank investment portfolio and associated transformation activity on behalf of and across the Risk and Compliance function globally. It is accountable for the global, cross functional change agenda, delivering mandatory/regulatory and strategic change programmes on behalf of Global Risk and Compliance, in partnership with regional teams and in support of business partner control needs. It designs, leads and delivers large scale, complex global change across multiple geographies and jurisdictions, impacting regions and business lines, including system, people and process changes, ensuring the change programmes adhere to the change standards laid out by HSBC and using mandated tools and methods.
- Risk and Compliance Transformation is part of the Chief Operating Office (COO) sub function which is responsible for providing services to ensure the efficient and effective management and operational running of the function.
- Content heavy role – Business Analysts must demonstrate strong business knowledge and sound business sense, and stay abreast of the industry, business-wise and technology-wise.
- Stakeholder complexity – Business Analysts will often need gather requirements and agree designs across business stakeholders, dealing with different interests and resolving disagreements and conflicts, and sometimes needing to challenge poor requirements and design decisions. They will often attend and lead these meetings or workshops with no Transformation supervision.
- Multi-disciplinary – Business Analysts need to be able to shape business requirements and solution designs that encompass all aspects of the delivery (customer, people, process, policy, technology - system, data, infrastructure, etc.). Often Business Analysts will work across multiple projects at the same time.

To be successful you will:

- Candidate should have understanding and  minimum exp of 7 years in MI reporting, data interpretation and design.
- SQL querying and data manipulation and Knowledge of data platforms
- Product management experience desirable.
- Good knowledge of Change Frameworks and delivery methodology including Agile techniques
- Strong knowledge of the external environment – regulatory, political, competitors etc.
- Process management and re-engineering knowledge.Business analysis, requirements gathering and design techniques
- Change management and implementation management techniques and approaches
- Exposure to business case development and a sound understanding of how design enablers underpin business benefits
- Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc).
- Effective communication, inter-personal and negotiating skills
- Excellent decision making and problem-solving ability

You’ll achieve more at HSBC

Hsbc.Com/Careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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