Run Pacer (Full Time) - Oxford Street

As the New Balance Run Pacer, your passion for running and fitness is an integral part of providing a premium service experience to our Run Store Consumers. Your time is spent one-on-one with the consumer and educating the staff on selling skills, product knowledge, and the brand.

ESSENTIAL DUTIES & RESPONSIBILITIES

- Be   the   in-store running expert. Share your passion, knowledge, and experience with customers to help them find the perfect gear for their running goals.

- Deliver an exceptional customer experience by guiding runners   through   the entire journey, from entry to   purchase , ensuring they leave inspired and informed.

- Drive performance and sales by achieving KPI ’ s and boosting the running category through personalized recommendations and product   expertise .

- Elevate running knowledge within the store by partnering with the Training Champion to educate and inspire the team on running products, trends, and best practices.

- Actively stay up to date on running trends and   maintain   strong knowledge of competitor running products to provide informed advice and insights.

- Engage with the local running community –   participate   in races, organize store runs, and build authentic connections with runners in your area.

- Provide on-site support at New Balance sponsored running events,   representing   the   brand   and engaging with runners to create memorable experiences.

- Maintain a premium store environment by following visual and operational standards that reflect the New Balance brand.

- Support daily store operations, including opening and closing procedures, and   assist   the management team with   additional   tasks as needed.

- Champion health, safety, and compliance by adhering to company policies and environmental standards.

JOB REQUIREMENTS

- Strong passion for running and an active runner lifestyle (regular training, participation in races, and community involvement).

- In-depth knowledge of running products and technologies, with the ability to compare and explain differences between brands and competitors.

- Commitment to staying up to date on running trends, innovations, and performance gear.

- Ability to share running   expertise   and educate both customers and store team members.

- Excellent customer service and communication skills to create an engaging and informative experience.

- Team spirit and willingness to collaborate with the Training Champion to elevate running knowledge in-store.

- Availability for flexible working hours, including weekends, holidays, and occasional support at New Balance sponsored running events.

ADDITIONAL BENEFITS:

- Competitive compensation

- Potential to earn more through our Retail Bonus Scheme

- Great development opportunities

- Inclusive working environments across all our European locations

- Generous staff discount

- Project involvement across our European region

- Flexible uniform package