Operations Manager

Position Purpose:

The primary function of the Operations Manager is to be responsible for the successful day-to-day management, administration, and reporting of all business activities including, but not limited to, planning, budgeting, scheduling, delivery, inventory accuracy, business metrics, and safety related functions. Those duties are meant to optimize current processes in an organized manner that will increase operating efficiency while empowering employees to be successful. The Operations Manager must successfully adhere to and seek out ways to improve the organization's levels of service and values.

Key Responsibilities:

- Effectively navigate operational demands while communicating internally and ultimately servicing the customer/orders the best way possible.
- Maintain appropriate inventory levels in the yard and damaged inventory. Oversee monthly cycle counting and close out procedures. Understand the financial operations of volume-buy and selling, profit margins, and P & L statements. Oversee that all delivery personnel adhere to OSHA and GMS policies while working in the warehouse, operating equipment, and at the jobsite. Perform weekly and monthly GMS management safety reviews in collaboration with the Safety Manager Oversee the cleanliness and maintenance of warehouse and yard areas. Responsible for full-cycle delivery management by removing any damaged materials, ensuring orders are stocked correctly, and checked off by the appropriate manager. Always maintain open and clear lines of communication with customers, informing them of any issues related to their order & delivery if they should arise. Monitor delivery of materials from other yards to coordinate with agreed upon "Drop Dead" time.
- Identify and coordinate daily activities of all team members; inspire your team to achieve desired results in productivity, teamwork, safety, quality, and job knowledge.
- Collaborate across departments to drive optimal productivity; foster an environment in which diverse backgrounds are respected and valued. Ensure performance plans are set, maintained, and continuously improved; generate creative solutions to identify improvements in processes.
- Maintain level of service requirements throughout the process May prepare and track lien releases.

Direct Manager/Direct Reports:

2-8 Direct Reports

Travel Requirements:

This position requires occasional travel; less than 10%

Physical Requirements:

- Will occasionally move about inside the office to access files, office machinery, etc.
- Must be able to operate basic office machinery.
- Must be able to communicate with team and management and be able to exchange accurate information in these situations.
- Ability to work in an office environment, warehouse, and on a job site.

Working Conditions:

Work is primarily performed in office environment

Minimum Qualifications:

- Strong Microsoft office skills Effective team player and leader with strong communication skills

Preferred Qualifications:

- Experience in and knowledge of construction industry and building materials strongly preferred. Distribution experience preferred.

Minimum Education:

Bachelor's Degree

Preferred Education:

N/A

Minimum Years of Work Experience:

Minimum of 3 years of related work experience

Certifications:

N/A

Competencies:

- Leadership Proficiency: Ability to guide and motivate teams, manage change, and align staff to branch objectives.
- Financial Acumen: Competent in analyzing financial results (P&L), monitoring budgets, and optimizing branch profitability.
- Operational Oversight: Experienced in overseeing daily operations, process improvement, and compliance with company standards.
- Customer Engagement: Effective in developing strong customer relationships and ensuring high levels of satisfaction.
- Strategic Thinking: Capable of contributing to strategic planning and leveraging insights to drive growth and operational efficiency.
- Communication Proficiency: Strong written and verbal communication skills for reporting, team guidance, and customer interactions.
- Analytical Capabilities: Ability to evaluate operational and financial data to make informed decisions and adjustments.
- Team Development: Skilled in mentoring and developing staff to achieve individual and organizational goals.

Work Location:

Onsite in Office

Job Location: National Structure - Memphis
4787 Getwell Road Memphis, TN 38118
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As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.

If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [email protected] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.

All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.
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Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.
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Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.