PUBLIC HEALTH SERVICES MANAGER F-SES - 64065380

Requisition No: 886345

Agency: Department of Health

Working Title: PUBLIC HEALTH SERVICES MANAGER F-SES - 64065380

Pay Plan: SES

Position Number: 64065380

Salary: $80,342.34

Posting Closing Date: 11/18/2026

Total Compensation Estimator Tool

Open Competitive Opportunity

Specific Responsibilities:

This is a Public Health Services Manager F-SES position serving as the countywide Manager for the Florida Department of Health Palm Beach County Health Department in the HIV/AIDS Patient Care and Prevention Programs. Work is performed under the supervision of the Operations and Program Manager. This position requires independent judgment, initiative, applying general knowledge of business practices and skill in applying instructions to accomplish various job functions. This position spends the majority of the time engaged in supervisory responsibilities. This includes communicating, motivating, training, and evaluating employees in addition to planning and directing employees’ work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensuring proper coverage, and complete timesheets.

This position is designated as a sensitive position and is required to maintain confidential information in accordance with the Florida Department of Health (FDOH) Palm Beach County Health Department (CHD) Information Security Policy, Protocols and Procedures. This position may view, update or release information. Confidential Information Sets: HIV/AIDS Case Reporting & Surveillance, Social Security Data, Clinical Information, STD Case Reporting and Surveillance, Administrative and Outreach. Have access to the Electronic Health Record (EHR) for the purpose of quality improvement monitoring. Access to the Health Management System (HMS) Insurance option for the purpose of meeting the requirements of our Ryan White billing process. This position is the local back-up to the following critical systems: Axiom Pro, Provide ADAP and Provide - Part A. Have access to the Ryan White CAREWare and Provide (ADAP and Part A) databases for the purpose of quality improvement monitoring and funding requirement reports. Has access to MyFloridaMarketPlace (MFMP) to approve HIV patient care and prevention related requisitions and the ordering of supplies, office equipment and promotional resources, including incentives through HIV categorical funding sources.

Responsible for the operations of a county wi de public health care delivery system and p revention on program for persons Infected and affected with the Human Immunodeficiency Virus. Act as a liaison between the Department and the Palm Beach County HIV CARE Council representing the Department at full Council, Priorities and Allocations committee and other planning, budgetary and policy development meetings and other related meetings as needed. Acts as a liaison between the Department and the Palm Beach County HIV/AIDS Community Prevention Partnership as needed.

Work closely with the Budget Analyst on the administration and support of the FDOH-CHD HIV/AIDS Prevention Program budgets. Provides direction and supervision of the fiscal resources for the Prevention Program includes grants, local, state and federal funding. Responsible for coordination, development and monitoring of HIV prevention efforts and trends in the county. Works with prevention staff with contract and grant responsibilities to allow for services provisions and seek resources. Works closely with other program staff and community-based organizations to ensure appropriate monitoring of HIV/AIDS prevention activities and appropriate financial tracking.

Responsible for assuring all business associated with FDOH- CHD contracted prevention providers and contract manager is conducted in compliance with applicable federal, state, local, Department of Health, Bureau of HIV/AIDS' policies procedures and mandatory requirements as in Section 287.057,14), and 215.422, F.S.

Direct responsibility for the implementation of the objectives of the HIV/AIDS Prevention Program established by the Department of Health, HIV/AIDS Section, Prevention Program. Implement policies and procedures for HIV/AIDS prevention activities and services. Supervises and works with HIV/AIDS Prevention Program staff (Prevention Contract Manager, Minority AIDS Coordinator, Prevention Program Supervisor and Early Intervention Consultant) to plan, develop and evaluate HIV/AIDS Prevention activities based on epidemiological data and agency and community needs.

Provide technical support, guidance and consultation to the Minority AIDS Coordinator (MAC) regarding community planning and prevention, specifically as it relates to minority needs and activities. Supports the Minority AIDS Coordinator (MAC) for leading Men having Sex with Men (MSM) state-wide focused activities relating to prevention and early intervention and local PreP (Pre-Exposure Prophylaxis) activities.

Provide technical support and guidance to the Early Intervention Consultant. (EIC) who supervises the anonymous and confidential HIV Counseling and Testing staff, the Jail Linkage/Screening Project staff and the FDOH-PBC Test & Treat program. Supports the EIC in providing assistance to registered HIV test sites, working with the local community planning partnership and offering technical assistance and consultation regarding HIV/AIDS counseling and testing activities.

Provide technical support and guidance to the Surveillance Manager who supervises the countywide HIV/AIDS Surveillance Program. Supports the Surveillance Manager in his/her role as information Custodian as designated in the Florida Department of Health Palm Beach County Health Department Information Security and Privacy Internal Operating Procedure (XII - Security and Privacy Requirements Specific to Communicable Diseases Section). Helps the Surveillance Manager in developing and implementing administrative policies, procedures, guidelines and related directives and evaluating the impact of the aforementioned on operations and resolves potential problems and recommend appropriate action as it pertains to the HIV/AIDS Surveillance Program.

Provide technical support and guidance to the Prevention Program Supervisor who supervises the HIV prevention health educators and provides consultation and technical assistance to staff in the planning, implementation and evaluation of HIV Prevention Programs.

Maintains and supports collaborative partnerships between the County Health Department and AIDS Community Based Organizations/faith-based organizations providing preventions services and the local Community Prevention Partnership (CPP).

Work closely with the Budget Analyst in preparing and submitting the Request for Grant Proposals for Health and Support Services for Persons with HIV Spectrum Disease (Ryan White Part A). Monitors and manages federal reporting requirements for funding received from the Ryan White Part A Program. Assists, as needed, the patient care contract manager in entering grant required client data from source documents into HMS and/or CAREWare, as continued Ryan White Part B and State HIV/AIDS General Revenue funding requires medical and demographic client information to be accurate to evaluate utilization and health outcomes.

Assists the Quality Improvement (QI) Coordinator in directing the quality improvement/performance excellence initiatives for the HIV/AIDS Program. Works with management staff to assess progress made toward established objectives based on identified key indicators and provides technical assistance in achieving established goals, objectives and outcomes. Supports the QI coordinator in providing consultation to management staff in mapping processes and the use of problem-solving techniques and tools.

Responsible for assisting the Human Services Program Analyst in developing and implementing administrative policies, procedures, guidelines and related directives as it pertains to ADAP. Collects, assesses, and analyzes data from ADAP in order to evaluate the impact on operations and make appropriate recommendations for resolving issues and problems as they are related to targeting resources to the affected community. Performs first-hand, on-site analysis of operational problems to expand access to ADAP.

Provides assistance in the oversight of services and policies in three geographically separate clinics related to HIV/AIDS patient care, services, contracts, billing and payment sources. Shares in the responsibility for the implementation of the objectives of HIV/AIDS Patient Care established by the FDOH-CHD and HIV/AIDS Section, Bureau of Communicable Diseases, Florida Department of Health. Assists in the analysis of HIV Clinic operations including patient flow, cost efficiency, customer services, quality improvement, staffing, uniform patient protocols and maintenance of compliance with federal, state, and local codes, regulations, ordinances and laws.

Participates in Center Director Program (CDP) Community Partners and Staff Clinical Services Coordination, Communicable Disease, Operation Management and state and local community grantee meetings. Represents the Health Department on community planning groups, task forces and committees, as needed and as requested, including the Florida HIV/AIDS Comprehensive Planning Network (combined Patient Care Planning Group and Prevention Planning Group). Works closely with community leaders and agencies to identify prevention and patient care activities and services. Assists in the pursuit of both traditional and non-traditional funding sources for both prevention and patient care activities and services.

Provides leadership role to program's management team in development of contracts' projections, financial projections, strategic planning, quality improvement strategies and program's policies which promote service delivery efficiency, effectiveness and accountability. Establishes and leads workgroups for specific activities related to program's goals, plans and activities which are interdisciplinary in nature and require coordinated and collaborative effort. Assists the Program Director in making presentations to community organizations, providers and other HIV/AIDS state and local agencies and in promoting good community relationships and performing community-planning activities related to HIV/AIDS prevention and patient care.

Serves as the liaison between FDOH-CHD at Local and State HIV patient care and prevention related meetings, as needed.

Responsible for the implementation and administration of the Ending the Epidemic (EHE) program. Responsible for the planning, coordination, implementation and monitoring of the goals, objectives, strategies and activities set forth in the Palm Beach County EHE plan. Responsible for monitoring EHE benchmarks and general maintenance of the Area 9 EHE jurisdictional plan.

Performs other duties as assigned.

Knowledge, skills and abilities, including utilization of equipment, required for the position:

- Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This
may include strategic planning, resource allocation, manpower modeling, leadership techniques and production methods.

- Knowledge of policies and practices involved in personnel/human resource functions.

- Ability to use logic and analysis to identify the strengths and weaknesses of different approaches.

- Ability to motivate, develop and direct people as they work, identifying the best people for the job.

- Ability to weigh the relative costs and benefits of a potential action.

- Ability to determine how money will be spent to get the work done and account for this expenditure.

- Ability to adjust actions in relation to others' actions.

- Ability to communicate effectively with others in writing as indicated by the needs of the audience.

- Advanced levels of knowledge of data collection and analysis, management principles and practices.

- Ability to supervise.

Qualifications:

Licensure/registration/certification requirements :
• Florida Basic Contract Manager Training required per Section 287.057(14), Florida Statutes.

Other job-related requirements for this position:

- Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.

- Valid Driver’s License.

- Basic Contract Manager Training required per F.S. Section 287.057(14).

- This position may be required to use vehicles owned, leased, or operated by the state or county to conduct official state business. State or county vehicles shall be used only for officially authorized duties and not for personal use, unless a specific exception applies under Florida law (F.S. § 287.17).

Working hours: (A) Daily from 8:00AM to 5:00PM (B) Total hours in workweek 40

(C) May be required to work evenings and /or weekends during outbreaks or when unusual circumstances arise. Availability for on-call duty is required of this position. Hours may be adjusted to meet the needs of the community. This position requires daily in-office or field work.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

1150 45th Street, West Palm Beach, FL 33407

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

- Annual and Sick Leave benefits;

- Nine paid holidays and one Personal Holiday each year;

- State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;

- Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com );

- Flexible Spending Accounts;

- Tuition waivers;

- And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com .

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check. Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.