About this role
We’re looking for a Sr. Manager, Digital Product to lead the Corporate Solutions Shop experience — the digital experience prospective business customers use to discover, explore, and evaluate our Corporate Solutions offerings and begin their acquisition journey.
This role will be responsible for creating seamless, intuitive, and high-performing digital shopping journeys that enable business customers to discover, evaluate, select, and acquire the right Corporate Solutions products and services. You will own the Corporate Solutions Shop roadmap, drive improvements in customer engagement, product discovery, conversion, and journey performance, and partner across marketing, design, analytics, engineering, experimentation, and platform teams to deliver high-quality digital experiences with speed and efficiency.
- 5+ years of digital product management experience with a strong track record of roadmap ownership, feature delivery, and stakeholder leadership across all levels.
- Experience leading customer-facing digital experiences with a focus on B2B acquisition, e-commerce, digital shopping, or conversion optimization.
- Strong background in experimentation and optimization, including hypothesis development, A/B testing, measurement strategy, and translating insights into roadmap decisions.
- Proven cross-functional execution across marketing, design, analytics, engineering, and business teams.
- Excellent communication skills and comfort operating in fast-paced, ambiguous environments with complex customer journeys and multiple stakeholder groups.
- Strong Agile product delivery expertise and a disciplined operational risk mindset.
- Experience with personalization and experimentation platforms, including Statsig or similar tools.
- GenAI fluency, including comfort using AI tools to improve product discovery, analysis, documentation, and delivery.
- Experience in B2B digital commerce, financial services, commercial payments, or corporate solutions.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.