Senior Scrum Master/Business Analyst

Key Responsibilities

- Facilitate Scrum ceremonies, coach the team in Agile practices, and drive continuous improvement.
- Identify and remove impediments; manage delivery risks, dependencies, and release readiness.
- Partner with the Product Owner to maintain a prioritised, refined, and delivery-ready backlog.
- Elicit and analyse business needs through workshops, interviews, process reviews, and discovery sessions.
- Create epics, user stories, functional and non-functional requirements, process flows, and acceptance criteria.
- Maintain requirement traceability and support solution validation, UAT, and defect triage.
- Align business, product, design, engineering, and QA stakeholders on scope, priorities, risks, and decisions.
- Track Agile delivery metrics and governance artefacts to improve predictability, quality, and transparency.

Required Skills and Experience

- 5+ years across Agile delivery, Scrum Master, and/or Business Analysis roles, including 2+ years facilitating Agile teams.
- Strong knowledge of Scrum, requirements elicitation, process modelling, user stories, acceptance criteria, and UAT.
- Excellent facilitation, coaching, analytical, stakeholder management, and communication skills.
- Experience with Jira or Azure DevOps, Confluence, and process-modelling tools.
- Bachelor’s degree or equivalent professional experience; CSM/PSM and ECBA/CCBA/CBAP/PMI-PBA certifications preferred.

Success Measures

- Predictable delivery and achievement of Sprint Goals.
- Clear, testable requirements with reduced rework and defects.
- Timely resolution of impediments, risks, and dependencies.
- Strong stakeholder alignment and continuous improvement.