About this role
About the Team:
Enterprise Systems is the backbone of GSK’s internal operations in Digital & Tech, enabling GSK Global Functions teams such as Finance, Procurement, HR, Legal, Compliance, WREF, CGA and Corporate Secretariat to run seamlessly. This team designs and delivers cutting-edge digital platforms that power critical processes, ensuring efficiency, compliance, and scalability across the enterprise.
Enterprise Systems Management & Business Operations delivers digital solutions that support Enterprise Systems running as a high-performing organisation. This team drives financial discipline, operational rigour and strategic alignment across the ES portfolio that safeguard GSK’s integrity and reputation globally. By joining this team, you’ll help shape systems that support thousands of employees worldwide, driving innovation and reliability in the tools that keep GSK moving forward.
Job Purpose:
The Senior Product Manager - Engineering, EHS & Sustainability is accountable for maximising the value of a coherent product family or business capability domain supporting Engineering (asset management and capital projects management), EHS, or Sustainability by translating business strategy, process needs and user outcomes into a clear product vision, roadmap and investment plan. Operating within strategic and financial guardrails set by the Product Domain Lead, the Product Manager balances business value, user experience, technical feasibility, cost, risk, compliance and operational sustainability throughout the product lifecycle.
The Senior Product Manager works closely with Product Owners, Business Process Owners, Architects, Engineers, Service Managers, Data and Cyber Security teams and external partners. The role sets product outcomes and priorities, guides delivery choices and ensures that Product Owners have sufficient strategic context and decision guardrails to manage backlogs and releases effectively. The Product Manager remains accountable for the overall coherence of the product roadmap and for demonstrating that investment is improving business performance, adoption, reliability and user experience.
The role also identifies opportunities for simplification, standardisation, automation and responsible use of data and AI. Recommendations should remain capability-led and technology-agnostic, with solutions selected because they deliver the required outcome and can be integrated, secured, validated, supported and sustained within the enterprise environment.
Key Responsibilities:
- Partner with Business Process Owners, functional leaders and users to understand strategic priorities, process pain points and unmet needs and translate these into clear product outcomes.
- Define and maintain the product vision, strategy and roadmap for an assigned product or capability area, aligned to domain strategy and enterprise technology direction.
- Develop outcome-based investment proposals and contribute to business cases by defining value hypotheses, costs, benefits, risks, assumptions, dependencies and measures of success.
- Set prioritisation guardrails for Product Owners and make roadmap trade-offs based on value, cost, urgency, risk, compliance, operational continuity, capacity and technical dependencies.
- Guide Product Owners and delivery teams so that epics, features and releases remain aligned to product outcomes and do not become disconnected collections of requirements.
- Partner with Solution and Enterprise Architects to assess solution options and ensure designs are secure, integrated, scalable, supportable and aligned to architecture and data standards.
- Establish and review product performance measures covering adoption, process outcomes, stability, service effort, user experience, delivery flow and benefit realisation; use insights to adjust priorities.
- Ensure product initiatives comply with required governance for cyber security, data protection, quality, validation, change control, service readiness, continuity and records management.
- Lead product-level vendor and solution evaluations using transparent, capability-led criteria and contribute to commercial decisions, supplier performance reviews and lifecycle planning.
- Manage product risks, technical debt, dependencies and obsolescence, ensuring decisions and escalations are documented and addressed through the appropriate governance forums.
- Drive adoption and operational readiness by ensuring business change, training, support model, documentation, release communications and onboarding needs are reflected in plans.
- Promote iterative, user-centred and data-led ways of working and create a culture focused on measurable outcomes, learning, simplification and continuous improvement.
- Identify and prioritise AI opportunities based on business value, user needs, data readiness, technical feasibility, risk and total cost of ownership.
- Define the product vision, roadmap, outcomes and investment case for AI-enabled capabilities across Engineering, EHS and Sustainability.
- Lead AI initiatives from discovery and experimentation through delivery, adoption, scaling and benefits realisation.
- Define measurable success criteria for AI products, including business outcomes, adoption, user experience, output quality, reliability and operational impact.
- Ensure AI-enabled products meet responsible AI, cybersecurity, privacy, validation, human-oversight and service-readiness requirements.
Basic qualifications:
- Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, Data Science, Business, Life Sciences or a related discipline, or equivalent relevant experience.
- Professional certifications in product management, agile delivery, portfolio management, finance or change leadership are desirable.
- Typically 5+ years of experience in product management, digital transformation, technology delivery, business systems, manufacturing technology, supply chain technology or a related discipline
- Proven experience developing a product vision and roadmap for a product, platform or defined capability area.
- Proven experience in the following business domains:
- Engineering: Plant Maintenance, Calibration, Validation; Content Management, Capital Project Management
- EHS: Incident& Accident Management, Occupational Health, Industrial Hygiene, Chemical Compliance;
- Sustainability: Energy Efficiency, Renewable and Clean Energy, Waste Management
- Experience translating business priorities and user needs into product outcomes, investment proposals and delivery priorities.
- Experience working with Product Owners and cross-functional delivery teams throughout discovery, design, delivery, release, adoption and operation.
- Demonstrated ability to prioritise based on value, cost, risk, compliance, operational impact, resource capacity and technical dependencies.
- Experience defining product measures and using adoption, process, stability, service and user-experience insights to improve performance.
- Experience contributing to business cases, forecasting costs, tracking benefits and supporting funding decisions.
- Experience operating within governance requirements covering architecture, cyber security, data protection, quality, validation, change and service readiness.
- Experience evaluating suppliers or solution options and managing vendor contributions to product outcomes.
- Experience influencing senior functional stakeholders in a global matrix organisation.
- Experience developing product strategies, roadmaps or business cases for AI-enabled, data-driven or advanced analytics products.
- Experience leading cross-functional teams spanning Product, Engineering, Data/ML, Cyber Security, Compliance and business SMEs.
- Experience taking AI-enabled features from discovery and experimentation through release, adoption and scale-up.
- Experience defining value hypotheses, success measures and acceptance criteria for AI use cases.
- Hands-on experience using AI tools, such as Copilot, AI assistants, analytics or experimentation platforms, to support product discovery, backlog refinement and stakeholder communication.
Preferred qualifications:
- Strong strategic thinking with the ability to convert ambiguous business challenges into clear product choices and roadmaps.
- Strong communication, facilitation and influencing skills across business, technical and operational audiences.
- Commercial and financial acumen, including the ability to evaluate cost, value, benefits, risk and total cost of ownership.
- Ability to use data and evidence to challenge assumptions, prioritise investment and evaluate product performance.
- Working understanding of enterprise architecture, integration, data, cyber security, validation, service and operational resilience.
- Ability to create alignment across teams with different objectives, cultures, geographies and levels of technical knowledge.
- Strong judgement, accountability and escalation discipline, with a clear understanding of decision rights.
- Commitment to technology-agnostic, capability-led evaluation and to simple, reusable and supportable solutions.
- Hands-on experience using AI tools in day-to-day product work (e.g. copilot tools, AI assistants, analytics platforms, experimentation tooling) to accelerate discovery, backlog refinement, and stakeholder communication.
- Experience leading cross-functional squads (product, engineering, data/ML, security, compliance) to deliver AI-driven features from discovery through scale-up.
- Strong understanding of generative AI, machine learning, intelligent automation and analytics from a product-management perspective.
- Ability to assess whether a business problem is appropriate for AI or would be better addressed through process simplification, rules, automation or conventional technology.
- Ability to translate Engineering, EHS and Sustainability needs into clear AI product outcomes, use cases and roadmap priorities.
- Understanding of AI-specific product risks, including inaccurate outputs, poor data quality, inappropriate automation, limited explainability and user over-reliance.
- Ability to define and use business, adoption, quality, risk and operational measures to evaluate AI product performance
#AGTech
#GSK-LI
Skills
Agile Methodology, Cross-Functional Teamwork, Data Analysis, Design Thinking, DevOps, Prioritization, Product Development Research, Product Roadmapping, Project Management, Return on Investment (ROI), Software Development, Strategy Deployment, User Experience (UX), User Interface (UI) Design
Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.
People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
Inclusion at GSK:
As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process.
Please contact our Recruitment Team at [email protected] to discuss your needs.
Important notice to Employment businesses/ Agencies
GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
It has come to our attention that the names of GlaxoSmithKline or GSK or our group companies are being used in connection with bogus job advertisements or through unsolicited emails asking candidates to make some payments for recruitment opportunities and interview. Please be advised that such advertisements and emails are not connected with the GlaxoSmithKline group in any way.
GlaxoSmithKline does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection with recruitment with any GlaxoSmithKline (or GSK) group company at any worldwide location. Even if they claim that the money is refundable.
If you come across unsolicited email from email addresses not ending in gsk.com or job advertisements which state that you should contact an email address that does not end in “gsk.com”, you should disregard the same and inform us by emailing [email protected] , so that we can confirm to you if the job is genuine.