TEMP Housing Associate

TITLE: Housing Associate

STATUS: Independent Contractor/Temporary, 3-month minimum, Full Time

ACCOUNTABILITY: To Director of Operations @ Progress Foundation, Central Office

SALARY RANGE: $45 - $47/hour

RESPONSIBILITIES:

Under supervision of the Director of Operations, the Temporary Housing Associate has the primary responsibility of handling all administrative functions related to Progress Foundation permanent housing programs. Specific job duties include:

MINIMUM QUALIFICATIONS:

- Bachelors Degree in any field. Candidates with strong HUD housing experience may be substituted for degree requirements.

- Attention to detail.

- Ability to multi-task.

- Ability to work well under pressure and with deadlines.

- Strong organizational skills.

- Strong interpersonal skills.

- An acceptable level of maturity, good judgment, and emotional stability.

- Strong background of administrative work.

- Strong computer proficiency required – Microsoft Office Suite – Word, Excel, Outlook etc.

- Ability to work well independently.

- Excellent oral and written communication skills.

- Ability to negotiate several flights of stairs during each work shift.

DUTIES AND RESPONSIBILITIES

Under the supervision of the Director of Operations, the Housing Associate will manage Progress Foundation's supported living housing and permanent housing programs, including all associated regulatory compliance and other administrative tasks.

HUD Reporting and Regulatory Deadlines

- Prepare, review, and submit required monthly, quarterly, and annual housing reports to HUD, local government agencies, and other applicable entities.

- Prepare and review monthly HUD vouchers, TRACS submissions, subsidy payment records, and related error and discrepancy reports.

- Generate, review, and maintain required EIV reports in accordance with HUD authorization, security, and recordkeeping requirements.

- Maintain a calendar of recurring reporting, certification, and submission deadlines; track submissions through completion and promptly escalate issues that may jeopardize a deadline.

- Investigate reporting errors and discrepancies, coordinate corrections, and retain supporting documentation.

- Complete annual HUD management and compliance reviews; support in audits by fulfilling requests for supporting documentation.

Ongoing Housing Administration

- Manage all tenant-facing interactions and communications

- Supervise three part-time and on-site Resident Managers

- Serve as emergency point of contact for tenants and vendors, after Resident Managers and maintenance team

- Process and track annual tenant recertifications, interim income changes, waiting-list updates, and required tenant correspondence.

- Track monthly rent receipts and report collections.

- Maintain security deposit listings and process applicable reserve and laundry revenue deposits.

- Maintain accurate work order, vendor, and other required housing program records.

- Submit required municipal housing reports, including quarterly eviction reports and other applicable local reporting.

- Communicate with property staff, management, and relevant agencies to obtain missing information and resolve outstanding issues.

- Perform other related duties as assigned.

DESIRED EXPERIENCE AND QUALIFICATIONS

- Demonstrated hands-on experience administering HUD-assisted multifamily housing programs.

- Working knowledge of HUD income eligibility, annual and interim recertifications, tenant file documentation, vouchers, TRACS, Yardi Breeze, and EIV reporting.

- Experience reviewing housing files, identifying compliance deficiencies, and completing or documenting corrective actions.

- Experience preparing recurring regulatory reports and managing multiple deadlines.

- Strong attention to detail, organizational skills, and ability to work independently.

- Strong computer proficiency, including Microsoft Excel, Word, Outlook, HUDS online systems and Yardi Breeze.

- Excellent written and verbal communication skills.

Progress Foundation is an equal opportunity employer committed to a diverse workforce. Bilingual/bicultural, people of color, women, individuals with personal experience as consumers of mental health services and people with disabilities are strongly encouraged to apply. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment-qualified applicants with arrest and conviction records. Employment is contingent upon meeting the above minimum qualifications and verification of previous employment and education.

SEND RESUME AND COVER LETTER VIA PROGRESS FOUNDATIONS WEB-BASED SYSTEM:

Visit our website at www.progressfoundation.org