Frozen Food Supervisor

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Frozen Supervisor Position Purpose

The Frozen Supervisor is responsible for supporting the daily operation of the Frozen Department by ensuring product availability, maintaining department conditions, supervising associates, and delivering outstanding customer service. This position helps drive sales, maintain inventory accuracy, execute merchandising programs, and ensure all frozen products meet company quality and food safety standards.
Key Responsibilities Department Operations

- Oversee daily Frozen Department activities and assist with department planning and execution.

- Ensure frozen cases are fully stocked, organized, and merchandised according to company standards.

- Monitor inventory levels and coordinate replenishment to maintain in-stock conditions.

- Assist with ordering, receiving, and inventory management processes.

- Maintain department cleanliness and operational readiness throughout the day.

Customer Service

- Provide prompt, friendly, and knowledgeable customer service.

- Assist customers with product selection and answer questions regarding frozen food products.

- Resolve customer concerns professionally and efficiently.

- Promote a positive shopping experience that encourages repeat business.

Merchandising & Sales

- Execute promotional displays, seasonal programs, and merchandising initiatives.

- Ensure products are properly faced, signed, and priced.

- Maintain attractive department conditions that support sales growth.

- Identify opportunities to improve product presentation and increase department performance.

Inventory Control & Product Quality

- Monitor inventory levels and reduce out-of-stock conditions.

- Follow product rotation procedures and maintain accurate inventory practices.

- Inspect products regularly to ensure quality and freshness standards are met.

- Minimize shrink through proper handling, storage, and inventory management.

Leadership & Team Development

- Assist with training, coaching, and developing department associates.

- Communicate department priorities, goals, and expectations.

- Promote accountability, teamwork, and a positive work environment.

- Support scheduling and daily labor allocation as needed.

Food Safety & Compliance

- Ensure compliance with food safety, sanitation, and company operating standards.

- Maintain proper freezer temperatures and storage conditions.

- Verify accurate pricing, labeling, and signage throughout the department.

- Support operational audits and department inspections.

Safety

- Follow and enforce company safety procedures.

- Maintain a clean, organized, and hazard-free work environment.

- Report safety concerns, equipment issues, and operational challenges promptly.

- Ensure associates operate equipment safely and follow established guidelines.

Qualifications

- High school diploma or equivalent preferred.

- Previous grocery retail, frozen foods, or merchandising experience preferred.

- Prior supervisory or leadership experience preferred.

- Strong organizational and customer service skills.

- Ability to manage multiple priorities in a fast-paced environment.

- Basic knowledge of inventory control and merchandising practices.

Physical Requirements

- Ability to stand and walk for extended periods.

- Ability to frequently lift, carry, and move products weighing up to 50 pounds.

- Ability to work in freezer and refrigerated environments for extended periods.

- Ability to bend, reach, push, pull, and perform repetitive lifting tasks.

Schedule Requirements

- Availability to work flexible schedules, including mornings, evenings, weekends, and holidays as business needs require.

Success Factors

- Strong focus on customer service and department presentation.

- Ability to maintain inventory accuracy and product availability.

- Effective leadership and team development skills.

- Commitment to safety, quality, and operational standards.

- Results-oriented mindset focused on sales growth, productivity, and department success.

We also provide a variety of benefits including:

- Competitive wages paid weekly

· Access to up to 50% of your earned wages before payday, via our partnership with Stream

- Associate discounts

- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)

- Time off (vacation, holidays, sick pay). For eligibility requirements please visit https://urldefense.com/v3/__https:/myaci-benefits.com/__;!!K1aXqncla1X7G90AkdLmCg!rAQQIgK5qTHEOZimihiTu-Cq5CqDd5yTyDy2Md9yy2X9n5N5-LNd_VFz-Ph78hdScxWtyckceXfHreYVJ1PsQk_8tfijDVHG5g$ myACI Benefits

- Leaders invested in your training, career growth and development

- An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video: ACI Values