About this role
Why choose us?
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.
Head Stocker
Position Purpose
The Head Stocker is responsible for leading stock crews in the replenishment, presentation, and organization of merchandise throughout the store. This position supports inventory accuracy, product availability, customer satisfaction, and operational efficiency by ensuring shelves, displays, and promotional areas remain properly stocked and maintained. The Head Stocker provides leadership, training, and direction to stock clerks while supporting overall store goals and standards.
Key Responsibilities
Stocking & Merchandising Operations
- Lead daily stocking activities to ensure merchandise is replenished accurately and efficiently.
- Ensure shelves, displays, endcaps, and promotional locations remain stocked and presentation-ready.
- Verify proper product rotation and adherence to inventory control procedures.
- Assist with unloading deliveries and processing incoming merchandise.
- Ensure product placement aligns with merchandising plans, planograms, and company standards.
Inventory Management
- Monitor product levels and identify replenishment needs.
- Assist in maintaining accurate inventory counts and stock conditions.
- Investigate and correct stocking discrepancies when identified.
- Support inventory audits, physical inventories, and cycle count activities.
- Help reduce shrink through proper handling and inventory practices.
Leadership & Team Development
- Train, coach, and support stock clerks in proper stocking procedures and company standards.
- Assign daily tasks and monitor completion of work assignments.
- Communicate department priorities and operational goals.
- Promote teamwork, accountability, and a positive work environment.
- Support management with scheduling and labor utilization as needed.
Customer Service
- Provide courteous and professional assistance to customers.
- Help customers locate products and answer general store questions.
- Address customer concerns and escalate issues when appropriate.
- Contribute to a clean, organized, and shopper-friendly environment.
Store Standards
- Maintain clean aisles, backroom areas, and storage locations.
- Ensure products are properly faced, aligned, and signed.
- Support store recovery efforts throughout operating hours.
- Maintain organization and cleanliness of stockrooms and receiving areas.
Safety & Compliance
- Follow and enforce company safety policies and procedures.
- Ensure safe operation of pallet jacks, carts, ladders, and other equipment.
- Maintain clear aisles, exits, and workspaces.
- Report safety concerns, damaged equipment, and operational issues promptly.
- Comply with company policies and regulatory requirements.
Qualifications
- High school diploma or equivalent preferred.
- Previous grocery, retail, warehouse, or stocking experience preferred.
- Prior leadership or supervisory experience preferred.
- Strong organizational and communication skills.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Basic understanding of merchandising and inventory practices.
Physical Requirements
- Ability to stand, walk, bend, reach, squat, and lift throughout scheduled shifts.
- Ability to frequently lift, carry, and move products weighing up to 50 pounds.
- Ability to push and pull carts, pallets, and stocking equipment.
- Ability to work in various store environments, including refrigerated and freezer areas when needed.
Schedule Requirements
- Availability to work flexible schedules, including overnight shifts, early mornings, evenings, weekends, and holidays as business needs require.
Success Factors
- Strong leadership and team-building abilities.
- Excellent organization and attention to detail.
- Commitment to customer service and store presentation.
- Ability to maintain productivity and accuracy in a fast-paced environment.
- Focus on safety, product availability, and operational excellence.
We also provide a variety of benefits including:
- Competitive wages paid weekly
· Access to up to 50% of your earned wages before payday, via our partnership with Stream
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits (https://urldefense.com/v3/__https:/myaci-benefits.com/__;!!K1aXqncla1X7G90AkdLmCg!rAQQIgK5qTHEOZimihiTu-Cq5CqDd5yTyDy2Md9yy2X9n5N5-LNd_VFz-Ph78hdScxWtyckceXfHreYVJ1PsQk_8tfijDVHG5g$)
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values – Click below to view video: ACI Values