Key Accounts Manager

Position Summary

Responsible for representing Steffes in the promotion and sales of Steffes products. Responsible for maintaining a factory representative image in the designated market region.

Steffes Core Values

- Trust: We promote growth and long-term success by making wise decisions with trust as an essential component.

- Respect: We unleash creative talents of our diverse workforce by treating each other the way we would like to be treated.

- Teamwork: We believe people achieve much more by working together.

- Integrity: We follow through and keep our word while being open, honest, ethical, and fair.

- Safety: We view our co-workers as family members of our business and strive to ensure safety for all.

- Humility: We recognize and appreciate strengths and contributions beyond ones self. We are modest, genuine, and authentic.

Key Responsibilities

- Establish contact with existing accounts and understand and grow their product business with Steffes.

- Work with new customers to establish relationships and increase business for Steffes.

- Establish appropriate field management in sales territory.

- Establish contacts, promote, and sell Steffes products, and follow up as needed.

- Maintain customer master files and follow up records.

- Participate in regional trade shows demonstrating the Steffes product line.

- Assist in the development of promotional materials.

- Assist in the development and implementation of a marketing program for assigned region.

- Stay abreast of market trends.

- Work with engineers regarding new products and/or changes.

- Responsible for obtaining the knowledge needed to understand the sale, application, and use of Steffes products.

- Responsible for projecting future expenditures for the fiscal budget.

- Participate in the Steffes product training agenda, as required.

- Submit updates of activity in area (quotes, sales, etc.) and weekly sales reports.

- Provide sales projections for assigned region.

- Maintain a positive work atmosphere by acting and communicating in collaborative manner with customers, suppliers, co-workers, and management.

- Helps company meet its Strategic, Quality, and Safety objectives.

- Other duties may be assigned.

Core Expectations

- Customer Service - Demonstrate excellent customer service and display a positive attitude and behavior consistent with the Steffes Code of Conduct and Core Values.

- Environmental, Health, Safety (EHS) – Perform work in compliance with EHS training and identified procedures/standard work. Report any EHS incident or concern to your supervisor immediately. Cooperate and contribute to the overall success of the EHS program.

- Quality – Participate in job-specific training. Complete work as indicated by standard work, processes, and/or procedures. If your work cant be completed as required, notify your supervisor immediately for guidance.

- Conduct - Demonstrate and support the Steffes Code of Conduct.

- Policies and Procedures - Demonstrate and support Steffes Policies and Procedures by:

Using tact, sound judgement, and maintaining a professional attitude in communication and relationships with others.

- Striving to deliver the best quality in daily work.

- Promoting a positive image of Steffes and its products.

- Being timely and punctual in attendance and following all policies and procedures.

Job Requirements/Qualifications

- Bachelors Degree in business administration, marketing or engineering

- 5+ years of outside sales experience

- Travel will be required – up to 25%

- Working knowledge of personal computers and software including word processing and spreadsheets.

- Important personal attributes: good telephone etiquette, thorough, patience, well organized, and service oriented.
-OR-

- An acceptable combination of education and experience

Functional & Cognitive Requirements of Position

- This position requires walking, sitting, or standing to a significant degree.

- Must have the ability to lift 50 pounds from floor to waist, carry 50 pounds, and push and/or pull up to 20 pounds.

- Must have the ability to climb ladders and/or stairs.

- Stooping, crouching, kneeling, and bending.

- Handling, feeling, and gripping would be required for some activities.

- This role may be subject to internal and external environmental conditions.

- Learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, ability to communicate with visitors, ability to complete tasks in situations that have a speed or productivity quota.