About this role
<b>Overview</b><br><p style="margin: 0in; font-family: Aptos; font-size: 11.0pt; color: #4c4c4c;">At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business. </p><p style="margin-top: 0pt; margin-bottom: 8pt; font-family: Aptos; font-size: 12.0pt;"> </p><p style="margin-top: 0pt; margin-bottom: 8pt; font-family: Aptos; font-size: 11.0pt;">We are looking for a Cloud Solution Architect (CSA), specializing in Data and Analytics & AI and App Innovation, including GitHub/GitHub Copilot and DevOps, who is passionate about driving our customers’ transformation on Microsoft Azure. This is a customer-facing role, owning the technical relationship between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, and operational health engagements.</p><p style="margin-top: 0pt; margin-bottom: 8pt; font-family: Aptos; font-size: 11.0pt; color: #4c4c4c;">Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. </p><br><br><b>Responsibilities</b><br><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Aptos; font-size: 12.0pt; color: black;">You will understand customers’ overall data estate Business and IT priorities and success measures to design Data & Analytics solutions that drive business value and </span><span style="font-family: Aptos; font-size: 12.0pt; color: black;">drive positive Customer Satisfaction & become a trusted advisor. </span></li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Aptos; font-size: 12.0pt; color: black;">You will ensure that solution </span><span style="font-family: Aptos; font-size: 12.0pt;">exhibits high levels of performance, security, scalability, maintainability, repeatability, appropriate reusability, and reliability upon deployment and provide feedback and insights from customers/partners.</span></li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Aptos; font-size: 12.0pt;">You will develop opportunities to drive Customer Success business results & help Customers get value from their Microsoft investments and identify resolutions to Customer blockers by leveraging SA subject matter expertise. Deliver according to MS best practices & using repeatable Intellectual Property (IP).</span></li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Aptos; font-size: 12.0pt;">You will </span><span style="font-family: Aptos; font-size: 12.0pt;">apply technical knowledge to architect and design solutions that meet business and IT needs, create Data & Analytics roadmaps, drive Proof of Concepts (POC) and Minimal Viable Product (MVP), and ensure long term technical viability of new deployments, infusing key AI technologies where </span><span style="font-family: Aptos; font-size: 12.0pt;">appropriate.</span></li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Aptos; font-size: 12.0pt; color: black;">You will be the Voice of Customer to share insights and best practices, connect with Engineering team to remove key blockers and d</span><span style="font-family: Aptos; font-size: 12.0pt;">rive product improvements.</span></li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Aptos; font-size: 12.0pt;">You will maintain technical skills and knowledge, keep up to date with market trends and competitive insights; collaborate and share with the AI technical community while educating customers on Azure platform.</span></li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Aptos; font-size: 12.0pt;">You will accelerate customer outcomes - Share expertise, contribute to IP creation & re-use to accelerate customer outcomes and obtain relevant accreditations and certifications.</span></li></ul><br><br><b>Qualifications</b><br><h3>Required/minimum qualifications</h3><div>Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.</div><div> </div><div><p><strong>Other Requirements</strong></p><p>This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.</p></div><div><h3>Additional or preferred qualifications</h3><div>Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.</div><div>4+ years experience working in a customer-facing role (e.g., internal and/or external).</div><div>4+ years experience working on technical projects.</div><div>Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).</div></div> <br><br><p>Cloud Solution Architecture IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year. </p><p></p> <p>Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:<br><a href="https://careers.microsoft.com/us/en/us-corporate-pay">https://careers.microsoft.com/us/en/us-corporate-pay</a></p><br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><hr><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html"><b><u>requesting accommodations.</u></b></a></p>