About this role
Overview
Evening & Weekend Client Experience Specialist
$15/hour + commission + monthly bonuses
Have fun, connect with people, and make someone's day!
Welcome to Elements Massage Middleton and Fitchburg! We’re locally owned wellness studios passionate about helping people feel their best. We’re looking for a fun, friendly, and dependable team member who loves helping others, enjoys connecting with people, and takes pride in delivering exceptional customer service.
This is a part-time position focused exclusively on evenings and weekends , perfect for someone looking for consistent shifts in a positive, people-focused environment!
What You'll Do
- Welcome clients with a warm smile and create an exceptional experience from start to finish
- Manage check-ins, checkouts, phones, and appointment scheduling
- Share our massage, skincare, and Wellness Program offerings with enthusiasm
- Help clients find services and membership options that fit their needs
- Build genuine relationships and make clients excited to come back
- Keep the studio running smoothly while contributing to a fun, supportive team environment
What We're Looking For
- A fun, upbeat personality and a genuine passion for helping others
- Excellent customer service and communication skills
- Someone who enjoys talking with people and creating positive experiences
- Dependable, proactive, and comfortable taking initiative
- Organized, detail-oriented, and able to multitask in a busy environment
- Comfortable with retail sales, recommending services, and discussing memberships
- Available for evening and weekend shifts
Customer service, retail, hospitality, fitness, or wellness experience is a plus, but not required! We’re happy to train the right person. A great attitude and a willingness to learn go a long way.
Perks & Benefits
- $15/hour plus commission and monthly bonuses
- Free monthly massage or facial when working at least one shift per week or every other weekend
- Consistent evening and weekend hours
- A welcoming, team-oriented work environment
- Opportunities to learn, grow, and make a meaningful difference in people's wellness journeys
Ready to Join Our Team?
If you're a people person who loves making others feel welcome, we'd love to meet you! Apply today to be considered for our Middleton studio. After applying, you'll have the opportunity to tour the studio, meet the team, and enjoy a complimentary massage.
You don't need to have all the experience — we’re looking for the right personality! If you're enthusiastic, dependable, passionate about helping others, and ready to create great client experiences, we encourage you to apply!
## Legal Disclaimer
©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.