About this role
Basic Purpose
Provides 24-hour, 365 days-per-year direct support to gas operations by prioritizing emergency response needs and dispatching the appropriate personnel to expedite response and restoration of service.
Essential Education, Skills, and Environment
Education and Work Experience
Bachelor’s degree from an accredited school in a related field and 3 years of working experience with 2 years being in gas utility experience.
Candidates that do not possess a bachelor’s degree must have 7 years of working experience with 2 years being in gas utility experience.
Specialized Knowledge and Skills
Demonstrated knowledge of:
Gas division policies, procedures, all applicable federal, state and local rules and regulations governing gas operations.
Skills such as:
Planning, time management, decision making and interpersonal
Computer skills related to gas mapping, customer service, dispatch, work management, and system control operations
Anticipating work needs and follow through with minimum direction
Adaptability to changing priorities and work demands.
Managing multiple events effectively and appropriately.
Preferred Knowledge and Skills
Demonstrated knowledge of Banner.
Equipment and Applications
PCs, word processing, spreadsheet and database software.
Work Environment and Physical Demands
General office environment. No special physical demands required. Able to work rotating shifts. This position is regulated by the Department of Transportation (DOT) under the Pipeline and Hazardous Materials Safety Administration (PHMSA). Any applicant/employee who will perform on a pipeline, an operating, maintenance, or emergency response function regulated by Part 192, 193, or 195, will be subject to drug and alcohol testing under the Company’s PHMSA drug and alcohol testing programs. Any employment, transfer, or promotion offer made for this position is contingent upon taking and passing a drug test prior to the commencement of the new role. If an applicant/employee fails the drug test, any offer of employment, transfer, or promotion will be revoked.