About this role
Job Summary:
The Environmental Services Assistant is responsible for maintaining a clean, safe, and comfortable environment for residents. This role includes performing various cleaning tasks, managing supplies, and adhering to infection control and privacy regulations while delivering exceptional customer service.
Duties and Responsibilities:
- Cleaning and Sanitation (45%)
Perform a variety of cleaning activities, including sweeping, mopping, dusting, trash removal, and polishing, to ensure the facility is kept clean and sanitary.
- Complete deep cleaning tasks as scheduled, ensuring thorough sanitation and cleanliness throughout the facility.
- Inventory Management (10%)
Maintain the inventory of cleaning supplies, ensuring all necessary items are available and properly stored.
- Report supply shortages and request orders to replenish stock as needed.
- Infection Control and Safety (15%)
Follow infection control guidelines to minimize the spread of illness and maintain a safe environment for residents, staff, and visitors.
- Monitor for safety or fire hazards within the facility and report potential problems immediately.
- Customer Service and Resident Interaction (10%)
Provide exceptional customer service and high-quality care by showing compassion and empathy towards residents and their families.
- Respond to resident needs and requests related to environmental services in a timely and courteous manner.
- Compliance and Training (10%)
Adhere to all privacy rules and regulations under the Health Insurance Portability and Accountability Act (HIPAA).
- Attend all required meetings, complete in-services, and mandatory training sessions to stay compliant with facility policies.
- Reporting and Documentation (5%)
Report environmental deficiencies such as lighting issues, equipment problems, or items in need of repair to the appropriate personnel.
- Maintain accurate records of cleaning activities and any incidents that occur during the shift.
- Other Duties as Assigned (5%)
Qualifications
Qualifications:
- Education: High school diploma or equivalent.
- Experience: Previous experience in environmental services or housekeeping, preferably in a healthcare setting.
- Skills: Strong attention to detail, good communication skills, and the ability to work independently.
Physical Requirements:
- Ability to lift and move objects up to 50 pounds.
- Capacity to stand, walk, and perform repetitive tasks for extended periods.
- Ability to bend, kneel, and reach in the performance of cleaning duties.
- Work is performed in a healthcare setting with potential exposure to infectious diseases and cleaning chemicals.
- Must be able to work various shifts, including weekends, holidays, and overtime as needed.