About this role
Computer World Services, Corp. (CWS) seeks Journeyman Cloud / System Engineers to support enterprise servers, operating systems, virtualization platforms, cloud services, infrastructure appliances, component lifecycle activities, and outage restoration for the USMEPCOM ENLIST program.
The Cloud / System Engineers provide hands-on support for server and operating-system administration, virtualization, appliance integration, cloud connectivity, maintenance, refreshes, and service restoration. They work with the Cloud / System Engineering Lead, network, application, cybersecurity, and service-management teams, Government stakeholders, and vendors to maintain resilient and supportable enterprise services.
Key Tasks & Responsibilities
- Install, configure, administer, monitor, and troubleshoot physical and virtual servers, Windows Server and Linux operating systems, enterprise applications, and infrastructure appliances.
- Administer virtualization platforms, including VMware vSphere, ESXi, vCenter, vSAN, Site Recovery Manager, NSX, or comparable technologies.
- Diagnose and resolve OS, server, virtualization, appliance, storage, cloud-connectivity, and performance issues, and integrate appliances with network, storage, identity, monitoring, backup, and security services.
- Support cloud operations and hybrid integration, including VPCs, DNS, load balancers, API connectivity, and certificates.
- Apply and test OS updates, patches, firmware, and approved configuration changes before production implementation.
- Stage, install, migrate, test, and document replacement components during server, virtualization, software, and appliance refreshes, and maintain asset, configuration, warranty, and lifecycle records.
- Develop or execute implementation plans, migration procedures, validation criteria, and rollback procedures for upgrades and modernization initiatives.
- Participate in Outage Response Team activities, supporting diagnosis, workarounds, recovery, and service validation; gather evidence for root-cause analysis and escalate complex issues.
- Configure and test backup, restoration, replication, high-availability, and disaster-recovery capabilities.
- Support automation and Infrastructure as Code using Terraform, Ansible, AWS CloudFormation, or comparable tools.
- Configure systems to DISA STIGs and approved baselines, support remediation of IAVAs, CND Directives, and POA&M items, and collect RMF/ATO evidence.
- Maintain system diagrams, build documents, SOPs, and troubleshooting guides, and recommend improvements to availability, automation, and security.
Education & Experience
Required:
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Minimum of six (6) years of relevant cloud engineering, systems engineering, systems administration, virtualization, or enterprise infrastructure experience.
Preferred:
- Experience supporting enterprise systems or cloud infrastructure in a federal or DoD environment.
- Experience administering Windows Server, Red Hat Enterprise Linux, and VMware technologies, including VMware Cloud Foundation.
- Experience supporting AWS, AWS GovCloud, Microsoft Azure Government, or another Government-authorized cloud environment.
- Experience with infrastructure refreshes, migrations, outages, service restoration, and root-cause analysis.
- Experience with Terraform, Ansible, CloudFormation, PowerShell, Python, or Bash.
- Experience applying DISA STIGs and supporting DoD RMF, ATO, IAVA, CND Directive, and POA&M requirements.
Certifications
- Required: Current professional certification relevant to systems, cloud, operating systems, virtualization, or enterprise infrastructure engineering.
- Preferred: AWS Certified CloudOps Engineer, AWS Certified Solutions Architect, Microsoft Certified Azure Administrator, Red Hat Certified System Administrator, VMware Certified Professional, CompTIA Server+, ITIL Foundation, or equivalent credentials.
Security Clearance
- Active Secret clearance or higher is required.
Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
Work Environment / Travel:
- Remote position; Chicago, IL–area candidates preferred.
- After-hours work may be required during outages, deployments, upgrades, maintenance windows, and component-refresh activities.
Administrative Notes:
Period of Performance: March 1, 2027 – February 28, 2033
Contract Start Date: March 1, 2027
Note: By applying to this position, the candidate acknowledges and consents to having their resume included in an active competitive Government contract bid.
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected].
The offered rate will be based on the selected candidate's knowledge, skills, abilities and/or experience and in consideration of internal parity. The posted range is appropriate for a typical candidate meeting, at a minimum, all the core requirements of the position.