Director, Engineering - Property & Specialty (P&S) Delivery - USRM Tech

Description
USRM Technology is seeking a passionate, transformational Director, Engineering to lead the Property & Specialty (P&S) Delivery portfolio. This organization directly drives the design and build of product capabilities to deliver on aggressive P&S Profit and Growth targets. As Director, you will lead a group of ~150 FTE and contractors, and will bring partners together across domains to launch, roll out, and enhance our products.

You will partner closely with business stakeholders to further accelerate our ambition to grow Property & Specialty while maintaining target profitability. Central to that ambition is to pair lead lines with strong Specialty lines. Your teams will build and deliver the capabilities that make that strategy real for our customers and agents.

You will also play a key role transforming how we deliver. We are re-imagining our product delivery model to materially increase our speed to market for product launches and rollouts. You will be a driving force for AI in our delivery, from spec-driven development to agentic coding, and will build the delivery engine of the future.

The successful candidate will combine strategic business leadership with engineering excellence, influence investment decisions, and deliver lasting business value.

About the role:

- Lead: Serve as a strategic technology leader, coach, and mentor for a high-performing engineering team. Attract and build talent and create an environment where teams can deliver with clarity, accountability, and urgency.
- Strategize: Define and advance the technology strategy, build cross-functional partnerships across domains, and drive operational excellence by optimizing processes and delivery practices to accelerate speed-to-market while maintaining the high quality. Translate business priorities, user expectations, and industry trends into technology strategies that enable growth, profitability, both in the short and in the long term.
- Analyze, Decide, and Execute: Use data-driven insights, business cases, engineering metrics, operational health, and risk indicators to make informed portfolio decisions, prioritization, and drive execution. Ensure teams deliver measurable outcomes, modernize critical platforms, improve resiliency and speed to market.
- Collaborate: Build trusted partnerships across USRM Technology, Personal Lines Product, Service, Claims, Billing, Operations, Architecture, and peer portfolio teams to align priorities, remove barriers, manage dependencies, and deliver end-to-end solutions. Balance the needs of multiple stakeholders while ensuring technology decisions remain aligned to business strategy and long-term architectural direction.
- Transform: Support the core Frontier team in shaping and advancing USRM’s multiyear transformational journey to simplify and modernize our product offering, policy capabilities, technology landscape, and ways of working.
- External support: Develop and maintain a network of industry contacts and vendor relationships. Uses insights and contacts to strategically augment our teams to deliver on outcomes with flexibility.
- Present and Influence: Communicate frequently with senior leaders, executives, peers, and cross-functional stakeholders to build alignment around portfolio vision, strategy, investment decisions, tradeoffs, risks, and outcomes. Bring clarity to complex topics and influence decisions across a broad and senior stakeholder group.
- AI Fluency: Actively uses AI tools to improve the speed, quality, and scale of work; can point to concrete workflows where AI adds value; critically evaluates and validates AI-generated output; and applies AI responsibly, protecting confidential and customer data.
Qualifications
- Bachelor's or Master's Degree in technical or business discipline or related experience; Master's Degree preferred.
- Generally, more than 10 years related experience with 5 years in leadership role.
- Proven experience leading and running a large-scale software engineering delivery engine of equivalent scale across distributed, multi-domain teams.
- Property & Casualty (P&C) or Specialty insurance experience highly preferred.
- In-depth knowledge of IT concepts, strategies and methodologies and their application to business opportunities. In-depth knowledge of business operations, objectives and strategies.
- In-depth knowledge of project planning methodologies and tools and IT standards and guidelines.
- Advanced knowledge of management concepts, practices and techniques. Ability to promote a team environment consisting of several teams.
- Highly developed negotiation, facilitation and consensus building skills.
- Highly developed oral and written communication skills; strong presentation skills.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

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