About this role
Description
The RT Navigator is responsible for ensuring optimal patient outcomes through consistent follow-up, equipment monitoring, and proactive intervention. This role enhances patient adherence to prescribed respiratory therapies by coordinating post-setup checks, ongoing compliance monitoring, patient communication, and physician collaboration.
Essential Duties and Responsibilities
Daily Monitoring
? Check ventilator software daily to assign new patients to the appropriate RT.
24-Hour Post-Setup Check
? Verify data transmission and modem connectivity, troubleshoot mask fit/settings/transmission issues, confirm device settings match the prescription, and document in the chart and vent software.
Weekly Follow-Up Calls (Weeks 1–3)
? Confirm the one-month in-person check is scheduled, resolve issues remotely or coordinate an in-home visit, and document all calls in Carrena and BT.
Monthly Compliance Review
? Analyze usage data, upload compliance documentation, review in-home visit notes, and escalate non-compliant patients with increased outreach, in-home visits, or alternative therapy options.
Patient Support
? Address barriers to therapy use and provide solutions, particularly around mask fit and comfort.
NIV Monitoring (COPD)
? Track compliance and required 6-month MD visits; evaluate for daytime use, MP ventilation, and intrinsic PEEP; adjust settings as needed; document all findings.
Care Plan & Physician Communication
? Develop, upload, and fax the plan of care to referring physicians.
Chart Reviews & Referrals
? Identify patients needing further evaluation, recommend additional therapies, follow up to improve outcomes and reduce readmissions, and hand off structured referral documentation to the sales team.
Qualifications
? Current state licensure as a Respiratory Therapist (RT) or Registered Respiratory Therapist (RRT).
? Experience with non-invasive ventilation (NIV), CPAP/BiPAP, and related respiratory equipment preferred.
? Familiarity with Brightree, Care Orchestrator, AirView, React, or similar platforms preferred.
? Strong communication, documentation, and organizational skills.
? Ability to manage a caseload with minimal supervision and prioritize across multiple patient touchpoints.
Working Conditions
? Primarily remote/office-based with periodic need for in-home patient visits or coordination of in-home visits.
? Regular use of phone, fax, and digital health platforms for patient and physician communication.