About this role
SAIC's Solutions and Technology group has an opening for a SOC Supervisor. As the SOC Supervisor, you will be responsible for supervising a team of SOC Analysts and Technical Leads who provide first-level response to cybersecurity events across SIEM, EDR, and NDR platforms. You will oversee alert triage, incident escalation, staff scheduling, and operational documentation while driving high-quality service delivery and continuous improvement. For the right candidate, this position may be remote anywhere in the United States.
Key Responsibilities:
- Provide direct supervision, coaching, and support to SOC analysts and Technical Leads, ensuring 24/7 operational readiness.
- Oversee triage of SIEM, EDR, and NDR alerts, ensuring proper prioritization, response, and escalation in accordance with defined playbooks.
- Act as the first line of escalation for complex alerts and incidents from Tier 0 enrichment and staff.
- Manage shift coverage, rotations, and scheduling for SOC Analysts with input and approval from SOC leadership.
- This is a primarily day shift position with rotating on-call duties.
Required Education & Qualifications:
- Bachelor's degree in Cybersecurity, Information Technology, or a related field and 5+ years of experience, or a Masters and 3+ years of experience. An additional 4+ years of experience may be considered in lieu of a degree.
- Must be a U.S. Citizen with the ability to obtain and maintain a Public Trust.
- Minimum of 3 years of experience in a SOC or security operations environment.
- At least 1 year in a lead, senior analyst, or supervisory capacity.
- Certifications: Security+ required and one or more of the following preferred: CySA+, CEH, GSEC, or equivalent.
- Strong understanding of SIEM, EDR, and NDR technologies.
- Familiarity with common security event types, threats, and incident response best practices.
- Excellent leadership, communication, and time management skills.
- Ability to multitask and make decisions in a high-tempo environment.
- Customer service and relationship management skills at a mid-tier leadership level.
- Experience with ITSM/ticketing systems and documentation standards.
- Interest or experience working with AI solutions (e.g. Dropzone, GenAI)