Bilingual Medical Assistant I

Job Title
Bilingual Medical Assistant I

Agency
Texas A&M Agrilife Research

Department
Dallas

Proposed Minimum Salary
Commensurate

Job Location
Dallas, Texas

Job Type
Staff

Job Description

About Texas A&M AgriLife

Texas A&M AgriLife is comprised of the following Texas A&M University System members:

- Texas A&M AgriLife Extension Service (https://agrilifeextension.tamu.edu/)
- Texas A&M AgriLife Research (https://agriliferesearch.tamu.edu/)
- College of Agriculture and Life Sciences at Texas A&M University (https://aglifesciences.tamu.edu/)
- Texas A&M Forest Service (https://tfsweb.tamu.edu/)
- Texas A&M Veterinary Medical Diagnostic Laboratory (https://tvmdl.tamu.edu/)

As the nation’s largest most comprehensive agriculture program, Texas A&M AgriLife brings together a college and four state agencies focused on agriculture and life sciences within The Texas A&M University System. With over 5,000 employees and a presence in every county across the state, Texas A&M AgriLife is uniquely positioned to improve lives, environments and the Texas economy through education, research, extension and service.

Click here to learn more about joining AgriLife!

Position Information

Job Summary:

The Bilingual Medical Assistant I, under general supervision, works under the direction of the health care provider. Serves as a medical assistant and is responsible for the delivery of patient care that promotes the safety and wellbeing of all patients. Helps maintain the cleanliness of exam and treatment rooms. Assists supervisor with training and supervision of student workers.

Responsibilities:

40% - Research Data Collection

- Serves as a medical assistant and performs research data collection on a daily basis.
- Performs and documents vital signs, anthropometric measurements (height, weight, waist circumference), and body composition assessments (e.g., Bod Pod, Pea Pod, InBody 770) according to study protocols (training to be provided on more specialized pieces of equipment).
- Performs and assists with biological specimen collection and processing, including blood (both phlebotomy and fingerstick samples), urine, saliva, stool, breastmilk, and hair/nail samples, following BSL-2 safety standards.
- Prepares and labels biological specimens, maintain chain-of-custody documentation, and ensure accurate sample storage and transport.
- Administers study questionnaires and assists participants in completing digital health assessments.
- Assists with documentation of pertinent findings and communicates with the study team, as appropriate.
- Updates participant data information and results in electronic software records.
- Follows all Standard Operating Procedures for each clinical procedure.
- Maintains research participant privacy and confidentiality.
- The position requires frequent direct communication with research participants whose primary language may be English or Spanish, including participant engagement, administration of study questionnaires, explanation of study procedures, collection of participant information, and documentation of study-related information. The position also requires the ability to accurately interpret verbal communications and translate written materials and information between English and Spanish as necessary to support research participants and the requirements of the study.

40% - Clinical Duties

- Helps identify equipment and supply needs, as applicable, for facilitation of clinical research protocols.
- Ensures the cleanliness of exam and data collection rooms are maintained at the highest standards to prevent spread of infection.
- Ensures clinical supplies are properly stocked and available as needed for patient care.
- Keeps inventory and ensures proper care and maintenance of all medical supplies and equipment, abiding by expiration dates, temperature and storage requirements, and orders/replenishes supplies as needed.
- Ensures Point of Care testing performed are compliant with the CLIA Waiver Certificate requirements and keeps the proper required documentation.
- Abides by the Standard Operating Procedures (SOPs) for clinical and non-clinical procedures conducted.
- Supports data entry and verification in electronic data capture systems and research databases (e.g., REDCap).
- Monitors participants for adverse events and promptly report to the PI or Clinical Manager.
- Escalates non-routine issues, questions and/or concerns to the MHAC Clinical Manager.
- Works closely with the MHAC Clinical Manager to ensure abnormal research participant results are promptly identified and referred for appropriate follow-up when necessary.
- Maintains all appropriate certifications, and training necessary for the role (CITI training, CPR, AED, Bloodborne Pathogens, etc.).
- Ensures that all activities performed are compliant with the rules and regulations set forth by the TAMU system, state, and federal regulations.
- Works collaboratively with multiple departments across the TAMU system to ensure safety and compliance with human research studies (IRB, EH&S, etc.).
- Maintains HIPAA compliance, when applicable.

20% - Other Duties

- Performs other duties as assigned. May need to perform office projects and tasks assigned by the supervisor.

Required Qualifications:

Required Education and Experience:

- High school diploma or equivalent combination of education and experience.
- Two years of related experience.
- Minimum one year experience with phlebotomy.

Required Knowledge, Skills and Abilities:

- Fluency in English and Spanish (verbal and written).
- Ability to interpret and translate accurately between English and Spanish.
- Knowledge of word processing, spreadsheet, and database applications.
- Strong verbal and written communication skills.
- Ability to multitask and work cooperatively with others.
- Ability to maintain confidentiality in all aspects of the position.

Required Registrations, Certifications, and Licenses:

- Completion of a medical assistant training program.
- Current CPR/BLS/AED training and certification.

Preferred Qualifications:

- Experience in clinical or public health research, including specimen collection and data management.
- Familiarity with CLIA-waived testing, BSL-2 procedures, and mobile health operations.
- Proficiency in REDCap, Microsoft Office Suite, and electronic medical record (EMR) systems.
- Certified Medical Assistant (CMA) through an accredited program (e.g., AAMA, AMT, or NHA).
- Strong interpersonal, leadership, problem-solving, and organizational skills.
- Maintains attention to detail and utilizes sound judgment.
- Maintains professional demeanor in all activities.
- Ability to function as a strong collaborator on a multidisciplinary team.
- Ability to take initiative, work independently, and manage priorities and tasks as assigned.
- Strong customer service skills required to work effectively with people from many backgrounds.
- Knowledge of Microsoft 365 application.

Other Requirements:

- Requires working evening and weekend hours, as needed for research visits.
- Requires travel on the MHAC to various counties within Texas.
- Ability to lift or move light and moderate objects.

What You Need to Know

Salary:

Compensation is commensurate with the candidate’s qualifications.

Sponsorship:

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States and must not require sponsorship now or in the future.

Important Notice Regarding H1-B Sponsorship:

Your employment at Texas A&M AgriLife may require nonimmigrant sponsorship. A Presidential proclamation issued on September 19, 2025, imposes a $100,000 fee on new H-1B petitions filed after September 21, 2025. Texas A&M AgriLife will NOT pay this fee. If the fee is imposed on your petition, this offer of employment will be revoked. If actions taken during your employment result in the imposition of this fee, your employment will be terminated. To the extent that this statement conflicts with any applicable System or member Policy, Regulation, or Rule, this statement will control. We recommend that you consult with your private immigration counsel at your own expense regarding potential implications.

In addition, on January 27, 2026, Texas Governor Abbott issued a moratorium on the filing of any new H-1B unless approved by the Texas Workforce Commission. Accordingly, if you will now or in the future require sponsorship for employment visa status this moratorium may affect our ability to employ you should you be selected as the final candidate.

Benefits and Leave:

- Health, dental, vision, life and long-term disability insurance (https://www.tamus.edu/benefits/) (AgriLife contributes to premiums)
- 12–15 annual paid holidays
- Up to 8 hours/month sick leave and at least 8 hours/month vacation
- Automatic enrollment in the Teacher Retirement System of Texas
- Employee Wellness Initiative
- Access to ongoing professional development and training through Aspire, LinkedIn Learning, and internally developed programs

How to Apply

Applications must include all job application data or a complete resume. Incomplete applications may be rejected. Applicants are encouraged to upload a resume or use LinkedIn to prepopulate application fields.

Required Documents:

- CV / Resume
- Cover Letter
- List of References
- Certifications / Additional Documentation (if applicable)

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.