About this role
Key Responsibilities:
- When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
- Assist in managing all Service Counter functions
- Responsible for supervising and ensuring proper checking and bagging techniques are being used
- Make sure all guests are being taken care of when they enter and when they leave the premises
- Help with the Service Counter: Money Gram, Utility Payments, Money Orders, Select A Seat, etc.
- During peak business times, the service supervisor will be responsible for ensuring that guests are being taken care of in a quick manner by being on the front end and filling in where needed
- Help manage front end flowchart to ensure team members are sent on breaks at the appropriate time and ensure they are sent home on time
- Make sure that front end team members keep busy at all times
- Assist in cleanliness and appearance of entire front-end, including check stands, floors, exterior front of store, parking lot, etc.
- Assist with overall guest and team member safety
- Performs other duties as requested or required by management
Key Requirements:
- Must be 18 years of age or older
- High School diploma preferred
- Must maintain Certified Food Safety Manager certification
- Perform all other physical aspects of the job including bending, squatting, lifting, climbing, and walking
- Must be able to lift up to 50 lbs. and stand for long periods of time (up to 6 hours)
- Ability to function as a team member and get along with others
We also provide a variety of benefits including:
- Competitive wages paid weekly
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values – Click below to view video: ACI Values
A copy of the full job description can be made available to you.