Program Coordinator

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

Summary:

The Program Coordinator coordinates the Contractor Development and Bonding Program activities in an operations role that performs daily administrative and operational tasks, contract compliance, and customer service. The Program Coordinator helps compile accurate program data, billing, contractor intake, meetings, and contractor support and resources, among other special projects and events. This is a full-time position dedicated to the Regional Contractor Development and Bonding Program.

Job Requirements:

Requires effective communication skills and the ability to provide assistance to employees and the general public. Requires the ability to speak clearly, distinctly and effectively with fellow employees; read in English and compare similarities and differences between words and series of numbers; apply common sense understanding to work processes, procedures, programs and services; and provide and follow verbal and written instructions. Team player with the ability to work in a cross-functional team environment.

- Answer phones and perform data entry

- Process new enrollment forms – input enrollment details into the database for each contractor

- Verify certification status and upload records to the database

- Assign and track assigned contractors

- Monitor live prospects to ensure initial contact and follow-up

- Conduct quarterly audits in the database

- Update California State License Board and Department of Industrial Relations records

- Update contractors’ business information (email, phone number, etc.)

- FA 206 – work with the Program Marketing Coordinator to manage the calendar and event tracking database

- Assist with event registration – enter, update and manage

- Request and file monthly reports (Funds Control, Contractor Status Report, Principal Status Report, etc.)

- Work with the Field Support Project Manager to input information into the database and follow up with General Contractors or agency representatives to clarify discrepancies

- Update and submit reports for billing (Task Sheet Reports, KPI reporting, Program Totals) and annual reports

- Assist the Account Manager with updating contractor profiles, meeting agendas and minutes (MM, Team, Bond Dept.)

- Serve as a team member on the internal communication team (Employee Communication) – format LA Contractor Weekly (LACW) content and material for publication and distribution

- Assist with social media efforts

- Manage expense reporting, ensuring all program receipts and invoices are collected

- Provide additional office support: mailing, checking mail, floor warden duties, ordering office supplies

- Verify program resources and keep them updated

- Perform other duties as assigned

Knowledge, Skills & Abilities:

- Knowledge of the sectors involved in public contracting and procurement (small business, community organizations, cities and government)

- Knowledge of Diversity, Equity & Inclusion principles and practices is a plus

Compensation & Benefits

The expected salary range for this position is $30.00 to $36.00 per hour, depending on experience, and will be impacted by factors such as the successful candidate’s skills and experience, working location, and the specific position’s business line, scope and level.

What we offer you

We invest in your growth. HUB offers structured training, licensing support , and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.

- Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
- Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
- A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

Equal Employment Opportunity: HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodations: HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at [email protected]. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.

E-Verify: HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.