About this role
We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.
About the team
As one of the biggest brands in Australia, we connect with millions of Australians each week. Whether it’s connecting our customers with relevant content through digital innovation, omni-channel storytelling or impactful advertising that reaches 98% of Australians, our Marketing team play an important role in driving our brand forward, helping Australians eat and live better every day.
About the role
Reporting to the National Customer Communications Manager, you’ll play a key role in shaping our weekly catalogue, bringing together compelling promotional offers, brand activity and customer messages from across the business to create a clear and engaging customer proposition. You’ll lead the content and approval process from brief through to delivery, partnering with stakeholders to ensure activity is accurate, compliant and delivered on time.
You’ll also oversee brand pages and catalogue budgets, use performance insights to strengthen future activity, and look for smarter, simpler ways to plan and deliver catalogue content. With visibility across multiple areas of the business, you’ll help ensure every catalogue comes together seamlessly and delivers for our customers and the Coles.
About you and your skills
- Experience in marketing operations, account or project management, retail, merchandise, category management or a similarly fast-paced environment.
- Exceptional planning and organisational skills, with the ability to coordinate multiple projects, stakeholders and deadlines concurrently.
- You’ll bring a sharp eye for detail and strong commercial judgement, balancing customer impact with business priorities to ensure every piece of content earns its place.
- Strong relationship-building and influencing skills, with confidence bringing different teams together to reach customer-focused outcomes.
- Excellent attention to detail and a sound understanding of content governance, approvals, compliance or quality assurance.
- Strong Excel and commercial capability, including experience managing budgets, processing payments and using data to identify insights.
- An interest in retail marketing and omnichannel customer communications, with catalogue or digital content experience highly regarded.
Please note, applications for this role close on Thursday November 12 th , 2026.
#LI-EC1
What’s in it for you?
- Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
- Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
- Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
- Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
- Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
- Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
About the recruitment process
We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email [email protected]
Job ID: 198649
Employment Type: Full time