About this role
The Communications Specialist is responsible for supporting internal communications and engagement initiatives related to IT systems, projects, and digital tools across the bank. The role focuses on ensuring clear, timely, and user-friendly communication to help employees understand, adopt, and effectively use IT services and solutions. The role works closely with IT teams, project managers, and change partners to translate technical information into clear messages, develop communication materials, and support rollout and adoption activities.
Key Responsibilities
- IT Communications Planning & Support
- Content Creation & Engagement
- Stakeholder Coordination & User Support
- Adoption & Reinforcement Activities
- Project & Administrative Support