Training Specialist

Shape what's next with BCD

Training Specialist

Full time, Sri Lanka

As a Training Specialist this role is responsible for facilitating training programs, administering learning initiatives, supporting employee development, and ensuring learning activities align with business objectives. The successful candidate will work closely with stakeholders across the business to drive learning excellence and promote a culture of continuous development.

As a Training Specialist, you will

- Deliver engaging instructor-led training on business travel operations, systems, products, and soft skills.

- Coordinate training schedules, course registrations, attendance tracking, and learning communications.

- Facilitate onboarding and new hire training programs, including ongoing mentoring and support.

- Maintain and administer the Learning Management System (LMS) and employee training records.

- Collaborate with subject matter experts to identify training needs and develop learning solutions.

- Create, update, and maintain training content, job aids, and learning materials.

- Analyze training feedback, learning data, and performance metrics to improve training effectiveness.

- Manage learning and development projects, ensuring milestones and timelines are achieved.

- Support employee development initiatives by identifying skills gaps and recommending learning programs.

- Ensure compliance with company policies, procedures, and learning governance standards.

About You

- Minimum 5 years of experience in training delivery, learning and development, or facilitation roles.

- Demonstrated ability to facilitate both technical and soft-skills training programs.

- Strong knowledge of business travel operations, travel systems, and industry processes.

- Experience administering Learning Management Systems (LMS) and training records.

- Excellent presentation, communication, and stakeholder management skills.

- Strong analytical skills with the ability to interpret data and produce meaningful reports.

- Proficient in Microsoft Office applications, including Excel, PowerPoint, and Word.

- Self-motivated, organized, and able to manage multiple projects simultaneously.

- Fluent in business English with excellent written and verbal communication skills.

- Experience working in a global organization or travel management company is highly preferred.

Why you’ll love working here
Join a global industry leader where curiosity drives innovation, growth is continuous, and every voice matters. At BCD, you'll have the freedom to make an impact, the support to develop your potential, and the opportunity to help shape the future of travel.

Meet BCD

BCD Travel creates connections that move people and ideas forward. Through open technology and trusted human expertise, we help companies and people navigate change, simplify complexity and make confident decisions about how and when they travel. Our intuitive digital experiences for every stakeholder power journeys that fuel success and drive progress. With 15,000+ dedicated team members serving clients in 170+ countries, BCD is shaping a more sustainable future for business travel. Industry-leading meetings and events management and a global consultancy complete our suite of solutions and services. In 2025, BCD achieved $24.4 billion in sales. For more information, visit www.bcdtravel.com .

Get to know us by exploring our career site and checking out our social media:

Career site BCD

https://www.linkedin.com/company/bcd-travel/

https://www.instagram.com/bcdtravel/

https://www.bcdtravel.com/blog/

What’s in it for you

- Flexible working hours and work-from-home or remote opportunities

- Opportunities to grow your skillset and career

- Work at the forefront of travel technology and help shape the future of business travel

- Generous vacation days so you can rest and recharge

- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools

- Travel industry professional perks and discounts

- An inclusive work environment where diversity is celebrated

- Work From Anywhere opportunity for 60 days per year

Ready to shape what’s next? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [email protected] .

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