Fund Servicing Associate

Join JPMorganChase as a Fund Services Associate I and become an integral part of our dynamic team. This role offers a unique opportunity to enhance your career by working closely with operations, financial controllers, and external partners. You'll be at the forefront of ensuring smooth fund servicing operations while contributing to process improvements. Embrace the chance to grow your skills in a supportive environment that values innovation and collaboration.

As a Fund Servicing Associate I within JPMorganChase, you will play a pivotal role in enhancing our operational services related to fund accounting and administration. Your work will have a meaningful impact within our department, as you apply your broad knowledge of fund servicing principles and practices to perform diverse activities requiring analysis and judgement. With your advanced emotional intelligence, you will build trusting relationships with peers, managers, and stakeholders, fostering a collaborative environment. Your continuous improvement mindset will drive you to propose and implement improvements to our current working methods, contributing to the efficiency and resilience of our operating platform.

Job responsibilities
- Reconcile and resolve differences in clients’ cash and stock entitlements across Trade & Income products (e.g., paydowns, interest & dividends, collateral, margins ).
- Review cash and asset breaks between accounting/custody records; ensure commentary is clear and understood by internal stakeholders and clients.
- Review day-to-day activities per SOPs , meeting agreed client deadlines and SLAs .
- Perform/coordinate audit support and resource planning for peak cycles with internal parties.
- Conduct ongoing analysis of client accounting records; escalate potential issues appropriately.
- Identify and correct misstatements ; detect and escalate potential audit findings .
- Engage stakeholders to respond to accounting-related queries and adherence to all risk and control checks , checklists, and SOPs; keep documentation up to date.
- Liaise with OCM (internal control) on issues requiring review.
- Manage team activities including objective setting, performance reviews, and ongoing feedback ; provide timely updates, MIS, and coordination with local/global management.
- Understand data flow between accounting and custody systems; perform root-cause analysis of breaks; submit workflow/process redesign changes; follow up with stakeholders/technology partners through closure to eliminate recurring breaks.
Required qualifications, capabilities, and skills
- 8+ years experience in Fund Accounting and/or Reconciliations , with a solid understanding of financial products.
- Strong people leadership/management capability; ability to build key internal relationships across locations.
- Strong attention to detail and analytical review skills, particularly related to Fund Accounting numbers and reporting .
- Excellent understanding of US regulations , Mutual Funds , and NAV .
- In-depth knowledge of investment banking/capital markets products; operational SME knowledge such as: Reconciliation and investigation of differences
- Trade lifecycle fundamentals
- Product exposure including MBS, ABS, dividends (as referenced in the JD)

- Strong risk, control, and procedure orientation; ability to apply checklists/SOPs rigorously.
- Ability to implement change and manage initiatives alongside BAU workload.
Preferred qualifications, capabilities, and skills
- Strong reconciliation background (explicitly called out as a significant advantage), demonstrating ability to compare transactions/positions and investigate/resolve breaks.
- Postgraduate qualification with a major in Finance/Accounting (added value).
- Demonstrated experience driving workflow redesign / partnering with technology teams to permanently remove root-cause breaks.