Reviews Associate

We are seeking a talented and proactive Review Associate to refine and enhance user-generated reviews. The ideal candidate will have strong written and verbal English skills, a keen eye for detail, and the ability to take initiative in maintaining high editorial standards. Additionally, the candidate should be comfortable able taking on writing-related tasks, including drafting proposals, guides, and SOPs.

Key Responsibilities

- Extract and edit user-generated reviews.
- Accurately copy and maintain all required data in Excel sheets.
- Utilize AI tools and refined prompts to rewrite extracted reviews into a first-person, professional, and engaging tone.
- Identify and remove AI-generated phrasing, repetitive language, and any sensitive or offensive content.
- Enhance reviews strategically while preserving the original message and intent.
- Edit and refine all reviews to ensure clarity, accuracy, proper grammar, and a natural, human-like flow.
- Create creative and relevant titles that accurately reflect the review content with no discrepancies.
- Maintain strict consistency in tone, structure, and editorial style across all reviews.
- Uphold high editorial standards and ensure all content adheres to company and brand guidelines.
- Work extensively in Excel to populate, review, and format master sheets while ensuring data integrity.
- Continuously improve AI prompts and editorial workflows to enhance output quality and efficiency.
- Collaborate with team members to resolve inconsistencies, share best practices, and provide constructive feedback.

Requirements

- Bachelor’s degree is mandatory.
- 1–2 years of experience in content writing, editing, or a similar role.
- Excellent written and verbal communication skills in English.
- Strong attention to detail with proven editing and proofreading abilities.
- Proactive and ownership-driven mindset with the ability to suggest and implement improvements.
- Proficiency in Excel, particularly for editing and managing text-heavy spreadsheets.
- Ability to identify and eliminate AI-generated phrasing to ensure a natural, human tone.
- Strong communication skills to provide constructive feedback and mentor Reviews Analysts when required.
- Ability to maintain reports, track progress, and assess performance to drive continuous improvement.
- Prior experience in reviews editing or similar content-focused roles is an added advantage.
- Strong time-management skills with the ability to handle multiple tasks and meet deadlines.