Development Manager - London, E3

We’re seeking a passionate and proactive Residential Development Manager to lead the mobilisation of a brand-new, state-of-the-art residential scheme. This is an exciting opportunity to work alongside one of the UK’s leading developers and play a pivotal role in shaping an iconic new community from the ground up.

This landmark development will comprise approximately 1,500 residential units, complemented by commercial spaces and a range of high-quality amenities. Delivered in phases over a 10-year period, this site is coming up to its 1 year anniversary of being open with 380 homes already delivered.

- Location: E3, London
- Salary: £70,000-£75,000
- Hours: Monday to Friday 8:30am-5pm

The Role

- Manage and support the on-site team.
- Oversee planned and reactive maintenance, including contractor relationships.
- Ensure communal areas are presented to the highest standard.
- Deliver excellent customer service to residents and visitors alike.

What You’ll Do

1. Building Management

- Conduct regular inspections of communal areas, ensuring cleanliness, functionality, and safety.
- Manage contractors, approve and assess maintenance work, and ensure compliance with safety protocols.
- Coordinate planned maintenance, ensuring timely execution to required standards.
- Manage stock levels for day-to-day items and facilitate meter readings for communal utilities.
- Conduct system tests, including emergency lighting, fire alarms, and lift emergency lines.
- Handle refuse management, ensuring cleanliness and accessibility of bin stores.
- Monitor parking compliance and address related issues.
- Provide input for budgets, residents’ meetings, and communication with directors.

2. Maintenance & Repairs

- Arrange and follow up on reactive and planned maintenance.
- Carry out minor repairs such as replacing bulbs, adjusting doors, and other small tasks.
- Coordinate and follow up on emergency repairs.

3. Resident Services

- Manage front-of-house services, including parcel and key handling.
- Issue and monitor licences for pets, alterations, and subletting.
- Welcome new residents, introduce house rules, and provide a visible on-site presence.
- Oversee tenant move-ins and move-outs, minimising disruption and damage to communal areas.

4. Team Management

- Lead, mentor, and support on-site staff, ensuring they have the tools and training to excel.
- Manage staff rotas, holidays, and appraisals to maximise team efficiency.
- Enforce policies and procedures, ensuring consistency and compliance.

What You’ll Bring

Experience

- Proven experience managing prestigious residential developments or similar environments such as hospitality or armed forces.
- Experience working on a mobilising development in the past would be highly advantageous but not essential
- Strong leadership skills, with experience mentoring and developing teams.
- Contractor management expertise, including assessing and approving works.
- Financial management experience (desirable).

Skills

- Exceptional time management and task prioritisation.
- Outstanding communication skills, both written and verbal.
- Proficient in Microsoft Office (Excel, Word, Outlook).

Behaviours

- Accountability: Take ownership and see tasks through to completion.
- Attention to Detail: Passionate about delivering excellence in every aspect.
- Commitment: Proud to make a difference and go above and beyond.
- Positivity: Embrace challenges with a can-do attitude.
- Curiosity: Continuously learn, question, and seek improvement.

What You Need

- Experience in mobilising a brand new site is preferred but not essential.
- Eligibility to work in the UK.
- A good standard of education (essential).
- Full, clean driving licence (preferred but not essential).

Why Join Us?

Join a leading UK management agent to partner with a developer at the forefront of placemaking. This is a rare opportunity to influence how a new community takes shape, backed by a supportive team, a premium setting, and long-term career growth.